1284209 - URLs fail to resolve until you reload the page

Status: RESOLVED INCOMPLETE

(Firefox :: Untriaged, defect)

Description

[Yani]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:50.0) Gecko/20100101 Firefox/50.0
Build ID: 20160703030210

Steps to reproduce:

Open a link from a hot link.

Try https://stopforeignownershipinaustralia.com.au/category/fracking/
Then at the bottom of the page try other links

I've seen this in Facebook for about a week or more. This is the first time I've seen it happen on another page.


Actual results:

Firefox is thinking but nothing happens.
Place the cursor in the URL bar and hit enter and the link opens immediately.


Expected results:

Open URL

(I haven't tested in safe mode yet but will next.)

Comment 1

[Yani]

Can't prove much using safe mode and restarting Minefield and the issue is gone.

That said I've seen this over and over for weeks. Might be related to something going on when Minefield has been open and heavily used for many hours.

Comment 2

[Simona Badau, Desktop QA]

Mozilla/5.0 (Windows NT 10.0; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0
Build ID: 20160706030233

I can't reproduce this issue with the latest Nightly on Windows 10 x64bit - the links are properly loading when clicking on them (refresh is not needed).

Yani, could you please type about:support in the URL bar, click on the "Copy text to clipboard" button and paste the input here?

Comment 3

[Yani]

I noticed something on youTube today. And yesterday a doubling of the sound output. And to get youTube to open the share link box was a lot of poking at it, if I can put it that way. 

Application Basics
------------------

Name: Firefox
Version: 50.0a1
Build ID: 20160708030216
Update Channel: nightly
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:50.0) Gecko/20100101 Firefox/50.0
OS: Windows_NT 10.0
Multiprocess Windows: 1/1 (Enabled by default)
Safe Mode: false

Crash Reports for the Last 3 Days
---------------------------------

All Crash Reports

Extensions
----------

Name: Adblock Plus
Version: 2.7.3
Enabled: true
ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: Adblock Plus Pop-up Addon
Version: 0.9.2.1-signed.1-signed
Enabled: true
ID: [e-mail]

Name: ColorZilla
Version: 2.8.2
Enabled: true
ID: {6AC85730-7D0F-4de0-B3FA-21142DD85326}

Name: Copy ShortURL
Version: 3.0.0.1-signed.1-signed
Enabled: true
ID: jid0-ODIKJS9b4IT3H1NYlPKr0NDtLuE@jetpack

Name: Customizations for Adblock Plus
Version: 1.0.5
Enabled: true
ID: [e-mail]

Name: define-word
Version: 0.1.1-signed.1-signed
Enabled: true
ID: jid1-ZFYxynMBYOw0Fg@jetpack

Name: Diagnostics for Adblock Plus
Version: 1.3.2
Enabled: true
ID: [e-mail]

Name: Element Hiding Helper for Adblock Plus
Version: 1.3.8
Enabled: true
ID: [e-mail]

Name: Firefox Hello
Version: 1.4.2
Enabled: true
ID: [e-mail]

Name: FireFTP
Version: 2.0.28
Enabled: true
ID: {a7c6cf7f-112c-4500-a7ea-39801a327e5f}

Name: FireFTP button
Version: 1.1.1d.1-signed.1-signed
Enabled: true
ID: {9BAE5926-8513-417d-8E47-774955A7C60D}

Name: FlyWeb
Version: 1.0.0
Enabled: true
ID: [e-mail]

Name: Google Translate It
Version: 0.1.2.1-signed.1-signed
Enabled: true
ID: jid0-T5rLBR2f2bw85B4AYMBuRUyNBYI@jetpack

Name: Long URL Please Mod
Version: 0.5.1.1-signed.1-signed
Enabled: true
ID: longurlplease@tseng

Name: Multi-process staged rollout
Version: 1.0
Enabled: true
ID: [e-mail]

Name: Pocket
Version: 1.0.4
Enabled: true
ID: [e-mail]

Name: Print Edit
Version: 16.8
Enabled: true
ID: printedit@DW-dev

Name: Redirect Bypasser
Version: 2.1.3.1
Enabled: true
ID: [e-mail]

Name: S3.Google Translator
Version: 5.24
Enabled: true
ID: s3google@translator

Name: Search in YouTube
Version: 1.0.1-signed.1-signed
Enabled: true
ID: [e-mail]

Name: URLtoQRcode
Version: initial.rev81.1-signed.1-signed
Enabled: true
ID: jid0-ka1TZOfoMg9n3hOnAtSHYjg6GC4@jetpack

Name: Video DownloadHelper
Version: 5.6.1
Enabled: true
ID: {b9db16a4-6edc-47ec-a1f4-b86292ed211d}

Name: Web Compat
Version: 1.0
Enabled: true
ID: [e-mail]

Name: Web Developer
Version: 1.2.5.1-signed.1-signed
Enabled: true
ID: {c45c406e-ab73-11d8-be73-000a95be3b12}

Name: YouTube HTML5-Video
Version: 0.7.1.1-signed.1-signed
Enabled: true
ID: jid0-MXvUXM1npF7yTcY3bpZVht72AR4@jetpack

Name: Ant Video Downloader
Version: 2.4.7.43
Enabled: false
ID: [e-mail]

Name: Avira Browser Safety
Version: 1.10.1.775
Enabled: false
ID: [e-mail]

Name: Bing Search
Version: 1.0.0.8
Enabled: false
ID: [e-mail]

Name: Firebug
Version: 2.0.17
Enabled: false
ID: [e-mail]

Name: Long URL Please
Version: 0.5.1.1-signed.1-signed
Enabled: false
ID: [e-mail]

Name: YouTube High Definition
Version: 47.0
Enabled: false
ID: {7b1bf0b6-a1b9-42b0-b75d-252036438bdc}

Graphics
--------

Features
Compositing: Direct3D 11
Asynchronous Pan/Zoom: wheel input enabled; touch input enabled
WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 760 Direct3D11 vs_5_0 ps_5_0)
Hardware H264 Decoding: Yes; Using D3D11 API
Direct2D: true
DirectWrite: true (10.0.10586.0)
GPU #1
Active: Yes
Description: NVIDIA GeForce GTX 760
Vendor ID: 0x10de
Device ID: 0x1187
Driver Version: 10.18.13.6472
Driver Date: 3-21-2016
Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
Subsys ID: 098410de
RAM: 2048

Diagnostics
AzureCanvasAccelerated: 0
AzureCanvasBackend: direct2d 1.1
AzureContentBackend: direct2d 1.1
AzureFallbackCanvasBackend: cairo





Important Modified Preferences
------------------------------

accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.hashstats_reported: 1
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.frecency_experiment: 4
browser.download.importedFromSqlite: true
browser.download.manager.alertOnEXEOpen: true
browser.places.smartBookmarksVersion: 8
browser.sessionstore.upgradeBackup.latestBuildID: 20160708030216
browser.startup.homepage: about:home
browser.startup.homepage_override.buildID: 20160708030216
browser.startup.homepage_override.mstone: 50.0a1
browser.tabs.warnOnClose: false
browser.urlbar.suggest.searches: true
browser.urlbar.userMadeSearchSuggestionsChoice: true
dom.apps.lastUpdate.buildID: 20160708030216
dom.apps.lastUpdate.mstone: 50.0a1
dom.apps.reset-permissions: true
dom.mozApps.used: true
dom.push.userAgentID: 3d0137e059824cb681776bf727b63fd5
extensions.lastAppVersion: 50.0a1
font.internaluseonly.changed: true
gfx.crash-guard.d3d11layers.appVersion: 46.0.1
gfx.crash-guard.d3d11layers.deviceID: 0x1187
gfx.crash-guard.d3d11layers.driverVersion: 10.18.13.6472
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
gfx.crash-guard.status.d3d9video: 2
gfx.direct3d.last_used_feature_level_idx: 0
media.benchmark.vp9.fps: 204
media.benchmark.vp9.versioncheck: 1
media.gmp-eme-adobe.abi: x86_64-msvc-x64
media.gmp-eme-adobe.lastUpdate: 1464883032
media.gmp-eme-adobe.version: 17
media.gmp-gmpopenh264.abi: x86_64-msvc-x64
media.gmp-gmpopenh264.lastUpdate: 1464883037
media.gmp-gmpopenh264.version: 1.5.3
media.gmp-manager.buildID: 20160708030216
media.gmp-manager.lastCheck: 1467999417
media.gmp-widevinecdm.abi: x86_64-msvc-x64
media.gmp-widevinecdm.lastUpdate: 1464744203
media.gmp-widevinecdm.version: 1.4.8.866
media.gmp.storage.version.observed: 1
media.hardware-video-decoding.failed: false
media.webrtc.debug.aec_log_dir: C:\Users\yani\AppData\Local\Temp
media.webrtc.debug.log_file: C:\Users\yani\AppData\Local\Temp\WebRTC.log
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1467539883
places.history.expiration.transient_current_max_pages: 106998
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
privacy.sanitize.migrateClearSavedPwdsOnExit: true
security.default_personal_cert: Select Automatically
security.OCSP.enabled: 0
security.sandbox.content.tempDirSuffix: {4f57d34d-9ad3-4cad-87ac-836ee7e5e7bc}
services.sync.declinedEngines:
services.sync.engine.adblockplus: true
services.sync.engine.prefs.modified: false
services.sync.lastPing: 1467980944
services.sync.lastSync: Sat Jul 09 2016 05:12:40 GMT+1000 (E. Australia Standard Time)
services.sync.numClients: 2
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1465574228
ui.osk.debug.keyboardDisplayReason: IKPOS: Rotation sensor not found.

Important Locked Preferences
----------------------------

Places Database
---------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 0

Library Versions
----------------

NSPR
Expected minimum version: 4.12
Version in use: 4.12

NSS
Expected minimum version: 3.26 Beta
Version in use: 3.26 Beta

NSSSMIME
Expected minimum version: 3.26 Beta
Version in use: 3.26 Beta

NSSSSL
Expected minimum version: 3.26 Beta
Version in use: 3.26 Beta

NSSUTIL
Expected minimum version: 3.26
Version in use: 3.26

Experimental Features
---------------------

Comment 4

[Simona Badau, Desktop QA]

Yani, 

The fact the issue you are having is not reproducible in safe mode means that is not caused by an extension or theme, but the culprit here might be a plugin or a change in the Firefox preference settings (these are not disabled when starting Firefox in safe mode).

To go further and eliminate the other causes, could you please try to reproduce this issue on a clean profile? 
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

If the issue is not reproducible on a clean profile, I strongly recommend you a Firefox Refresh:
https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Please post here the results.

Comment 5

[Simona Badau, Desktop QA]

Closing this as incomplete due to lack of additional information from the reporter.

Yani, please feel free to reopen it if you still have the problem reproducible (on the latest release) and you can provide additional details that could help us reproduce or identify your issue.

Comment 6

[Yani]

The youTube issue I reported again on a different report.It was real and confirmed and was still a bug as of 2 days ago. The other issue I don't remember seeing repeated in the last few days.

Comment 7

[Simona Badau, Desktop QA]

Thanks for the update! 

Removing the need info flag.