Closed
Bug 1288535
Opened 8 years ago
Closed 8 years ago
Loading 3 or more large google docs and sheets causes hanging and slow performance
Categories
(Core :: DOM: Core & HTML, defect, P3)
Core
DOM: Core & HTML
Tracking
()
RESOLVED
INCOMPLETE
Tracking | Status | |
---|---|---|
platform-rel | --- | - |
People
(Reporter: edwong, Unassigned)
References
(Blocks 1 open bug)
Details
(Whiteboard: [platform-rel-Google][platform-rel-GoogleSuite][platform-rel-GoogleDocs][platform-rel-GoogleSheets])
I'm on Mac NightlyFx50 and Beta Fx48
1. load 3 or more large google docs or sheets into multiple tabs
2. do more browsing or opening more gDocs pages.
actual: mac cursor starts spinning and browser isn't very responsive. I get slow script dialog at times.
expected: speed should be similar to Chrome, where I don't get this slow down.
Comment 1•8 years ago
|
||
Shako, can you work with Edwin to get some more information?
Flags: needinfo?(sho)
Priority: -- → P3
Sure, Andrew.
Hi Edwin,
Could you provide similar or the original content for us? And also could you also provide the mac os version and hardware spec?
Thanks
Flags: needinfo?(sho) → needinfo?(edwong)
Reporter | ||
Comment 3•8 years ago
|
||
I'm on a 2013 Mac Book Pro core i7, SSD, with 10.11 OS.
Here's a few docs to load:
https://docs.google.com/a/mozilla.com/document/d/1P-cfN5EzOXcE1NftHMTbzBlFS811GDLAt6rzmqOA3QA/edit?usp=drive_web
https://docs.google.com/a/mozilla.com/document/d/1HjEUM6yv4TJsEmKfZFUEUhPyE9fJkZ2AQWJyB305bes/edit?usp=drive_web
https://docs.google.com/presentation/d/1Qwnj3Ic2Rgq-22fuh7wB8qI4UOo1QoiXyhZG_CT7_jQ/edit
Flags: needinfo?(edwong)
Comment 5•8 years ago
|
||
(In reply to Edwin Wong [:edwong] from comment #3)
> I'm on a 2013 Mac Book Pro core i7, SSD, with 10.11 OS.
>
> Here's a few docs to load:
> https://docs.google.com/a/mozilla.com/document/d/1P-
> cfN5EzOXcE1NftHMTbzBlFS811GDLAt6rzmqOA3QA/edit?usp=drive_web
>
> https://docs.google.com/a/mozilla.com/document/d/
> 1HjEUM6yv4TJsEmKfZFUEUhPyE9fJkZ2AQWJyB305bes/edit?usp=drive_web
>
> https://docs.google.com/presentation/d/1Qwnj3Ic2Rgq-
> 22fuh7wB8qI4UOo1QoiXyhZG_CT7_jQ/edit
Hi Edwin,
I cannot reproduce the hanging problem from my firefox 48.0 neither on Mac os 10.10.5 nor Ubuntu 12.04 LTS.
My reproduce steps as below:
1. Open three docs
2. Repeat step 1 for more than 10 times to open 30+ tabs
3. Choose one doc to browse, edit, scroll, and create new pages
Sometimes the responsiveness will get slower but I didn't get slow script dialog. Do you have any regular steps to reproduce the issue you encountered?
Flags: needinfo?(mlien)
Updated•8 years ago
|
Flags: needinfo?(edwong)
Reporter | ||
Comment 6•8 years ago
|
||
I don't get the slow script every time but I get a busy cursor when scrolling and the performance becomes unusable.
Flags: needinfo?(edwong)
Comment 7•8 years ago
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So this is about slowness after those google docs have been loaded, right?
Reporter | ||
Comment 8•8 years ago
|
||
yes, performance gets slow (e.g. 1sec when click on different tabs) and often you'll see busy cursor (beach ball spinning) when you scroll.
Comment 9•8 years ago
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Can't reproduce on linux
(Loading all those 3 at once is slow, and the time is mostly in JS, as usually with google docs)
Comment 10•8 years ago
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Any chance you could
- use Nightly
- disable async stacks in about:config. pref name javascript.options.asyncstack,
- install geckoprofiler https://developer.mozilla.org/en-US/docs/Performance/Profiling_with_the_Built-in_Profiler and create a profile using is when this issue happens.
Or anyone who can reproduce.
Updated•8 years ago
|
platform-rel: --- → ?
Whiteboard: [platform-rel-Google][platform-rel-GoogleDocs][platform-rel-GoogleSheets]
Updated•8 years ago
|
Blocks: Meta-Hasal-GDoc
platform-rel: ? → -
Updated•8 years ago
|
Whiteboard: [platform-rel-Google][platform-rel-GoogleDocs][platform-rel-GoogleSheets] → [platform-rel-Google][platform-rel-GoogleSuite][platform-rel-GoogleDocs][platform-rel-GoogleSheets]
Comment 11•8 years ago
|
||
Resolving as INCOMPLETE because we don't have any information here to act on.
Status: NEW → RESOLVED
Closed: 8 years ago
Resolution: --- → INCOMPLETE
Assignee | ||
Updated•6 years ago
|
Component: DOM → DOM: Core & HTML
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Description
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