Open Bug 1292282 Opened 5 years ago Updated 3 months ago

Crash in nvwgf2um.dll | nvumdshim.dll | CResource<T>::CopyResource<T>

Categories

(Core :: Graphics, defect, P3)

x86
Windows
defect

Tracking

()

Tracking Status
firefox48 --- affected
firefox49 --- affected
firefox-esr45 --- affected

People

(Reporter: u279076, Unassigned)

Details

(Keywords: crash, Whiteboard: [gfx-noted])

Crash Data

This bug was filed from the Socorro interface and is 
report bp-5db9f737-9973-48d9-a357-9f0692160804.
=============================================================
Ø 0 	nvwgf2um.dll 	nvwgf2um.dll@0xf433 	
Ø 1 	nvwgf2um.dll 	nvwgf2um.dll@0x1bf1c3 	
Ø 2 	nvumdshim.dll 	nvumdshim.dll@0x3d03f 	
Ø 3 	nvumdshim.dll 	nvumdshim.dll@0x3e447 	
Ø 4 	nvumdshim.dll 	nvumdshim.dll@0x2e7c6 	
Ø 5 	nvumdshim.dll 	nvumdshim.dll@0x36307 	
6 	d3d11.dll 	CResource<ID3D11Resource>::CopyResource<0, 0>(CContext*, CResource<ID3D11Resource>*, CResource<ID3D11Resource>*) 	
7 	d3d11.dll 	CContext::ID3D11DeviceContext1_CopyResource_<1>(ID3D11DeviceContext1*, ID3D11Resource*, ID3D11Resource*) 	
8 	xul.dll 	DoesD3D11TextureSharingWorkInternal(ID3D11Device*, DXGI_FORMAT, unsigned int) 	gfx/thebes/gfxWindowsPlatform.cpp:1875
9 	xul.dll 	gfxWindowsPlatform::AttemptD3D11DeviceCreation() 	gfx/thebes/gfxWindowsPlatform.cpp:2040
10 	mozglue.dll 	mozglue.dll@0x352f 	
11 	xul.dll 	gfxWindowsPlatform::InitializeDevices() 	gfx/thebes/gfxWindowsPlatform.cpp:2290
12 	xul.dll 	gfxWindowsPlatform::gfxWindowsPlatform() 	gfx/thebes/gfxWindowsPlatform.cpp:402
13 	xul.dll 	gfxPlatform::Init() 	gfx/thebes/gfxPlatform.cpp:648
14 	xul.dll 	gfxPlatform::GetPlatform() 	gfx/thebes/gfxPlatform.cpp:510
15 	xul.dll 	mozilla::widget::GfxInfo::GetD2DEnabled(bool*) 	widget/windows/GfxInfo.cpp:49
16 	xul.dll 	NS_InvokeByIndex 	xpcom/reflect/xptcall/md/win32/xptcinvoke_asm_x86_msvc.asm:54
17 	xul.dll 	XPCWrappedNative::GetAttribute(XPCCallContext&) 	js/xpconnect/src/xpcprivate.h:2104
18 	xul.dll 	XPC_WN_GetterSetter(JSContext*, unsigned int, JS::Value*) 	js/xpconnect/src/XPCWrappedNativeJSOps.cpp:1164
19 	xul.dll 	js::InternalCallOrConstruct(JSContext*, JS::CallArgs const&, js::MaybeConstruct) 	js/src/vm/Interpreter.cpp:480
20 	xul.dll 	xul.dll@0x20105cf 	
21 		@0x21 	
22 	xul.dll 	XPC_WN_CallMethod(JSContext*, unsigned int, JS::Value*) 	js/xpconnect/src/XPCWrappedNativeJSOps.cpp:1118
23 	xul.dll 	js::InternalCallOrConstruct(JSContext*, JS::CallArgs const&, js::MaybeConstruct) 	js/src/vm/Interpreter.cpp:480
24 	xul.dll 	JSCompartment::wrap(JSContext*, JS::MutableHandle<JSObject*>, JS::Handle<JSObject*>) 	js/src/jscompartment.cpp:417
=============================================================
More reports: https://crash-stats.mozilla.com/signature/?date=%3E%3D2016-07-28T18%3A17%3A43.988445&date=%3C2016-08-04T18%3A17%3A43.988445&signature=nvwgf2um.dll+%7C+nvumdshim.dll+%7C+CResource%3CT%3E%3A%3ACopyResource%3CT%3E

This started showing up in Firefox 48 on August 2nd but there are reports showing up with 47 and 45esr. 100% of these reports have dual GPUs with an Intel/NVidia mix. 70% are using NVIDIA 331.65, 14% are using NVIDIA 327.02, %5% are using NVIDIA 327.68.
Crash volume for signature 'nvwgf2um.dll | nvumdshim.dll | CResource<T>::CopyResource<T>':
 - nightly (version 51): 0 crashes from 2016-08-01.
 - aurora  (version 50): 0 crashes from 2016-08-01.
 - beta    (version 49): 6 crashes from 2016-08-02.
 - release (version 48): 96 crashes from 2016-07-25.
 - esr     (version 45): 25 crashes from 2016-05-02.

Crash volume on the last weeks (Week N is from 08-22 to 08-28):
            W. N-1  W. N-2  W. N-3
 - nightly       0       0       0
 - aurora        0       0       0
 - beta          0       0       0
 - release      31      16      38
 - esr           0      20       1

Affected platform: Windows

Crash rank on the last 7 days:
           Browser     Content   Plugin
 - nightly
 - aurora
 - beta    #2339
 - release #1126
 - esr     #2580
Priority: -- → P3
Crash Signature: [@ nvwgf2um.dll | nvumdshim.dll | CResource<T>::CopyResource<T>] → [@ nvwgf2um.dll | nvumdshim.dll | CResource<T>::CopyResource<T>] [@ nvumdshimx.dll | CResource<T>::CopyResource<T> ]
QA Whiteboard: qa-not-actionable
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