1293255 - Firefox complains that plugin is outdated but I have full Acrobat 9.x (not: Acrobat Reader)

Status: RESOLVED INCOMPLETE

(Plugin Check Graveyard :: Database, defect)

Description

[Ed]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0
Build ID: 20160623154057

Steps to reproduce:

Open any PDF document. In my case this was usually openning within Fiefox using acrobat plugin.


Actual results:

Starting from some recent version, Firefox complains that my plugin is outdated and proposes to install a new one. However, I have full Acrobat 9.x (latest I checked for updates), but FF redirects me to the installation of the Acrobar READER plug-in. If I would update, I would loose functionality that I paid for.


Expected results:

Either FF should bother Adobe to fix the bugs in 9.x
OR
Firefox should offer me a way to disable this warning ones and forever. 

May be the 2nd option exists already but I am not aware because many settings were removed from options (probably to make FF not much better than competitors)

Comment 1

[Cosmin Muntean [:cmuntean], Ecosystem QA]

Firefox: 51.0a1, Build ID: 20160810030202
User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:51.0) Gecko/20100101 Firefox/51.0

I have tested this issue on the latest Firefox (48.0.1) release and latest Nightly (51.0a1) build. I don't have full Acrobat 9.x installed but I have tested this with Adobe Acrobat Reader v 2015.007.0050 installed. In Firefox "Options" -> "Applications", I have set the "Use Adobe Acrobat (in Firefox)" action to "Portable Document Format (PDF)" content and I have opened a PDF document. The document was successfully opened without getting any message in order to install a new version of Adobe PDF plugin. 

Ed, can you please go to "about:addons", click the "Plugins" section and check what version of Adobe PDF plug-in you have?

Also, can you please retest this using latest Firefox release and latest Nightly build (https://nightly.mozilla.org/) and report back the results ? When doing this, please use a new clean Firefox profile, maybe even safe mode, to eliminate custom settings as a possible cause (https://goo.gl/PNe90E).

Comment 2

[Ed]

Hi Cosmin,

I am now at the other PC, but the problem is here also, but with Acrobat 10!

In about:addons it says: Adobe Acrobat 10.1.16.3 and a red warning that it is vulnerable and should be updated.

Unfortunately, I do not have so much time to mess up with nighty builds and clean profiles. However the simple question is: How Firefox knows that plugin is vulnerable? Does it check the version number? Is 10.1.16.3 vulnerable?

P.S. If I start "Acrobat X Pro" as application and in the menu choose "Help|Check for updates", it says "no updates available", i.e. the same results as with other PC and Acrobat 9. Current Firefox here is 48.0

Comment 3

[Cosmin Muntean [:cmuntean], Ecosystem QA]

Ed, it will be great if you can try to reproduce the issue with a new clean profile in order to see if some configuration affects the Adobe Acrobat plugin.
Maybe this link will help you https://goo.gl/9RZljy.

Also, I will assign a component and maybe someone with more experience regarding this issue could provide some feedback.

Comment 4

[Ed]

Cosmin, the new profile does the same (which was obvious for me). Checked on 48.0.

Comment 5

[u597032]

No longer supported