Open Bug 1296262 Opened 8 years ago Updated 2 years ago

[Error] "An error occurred while printing." when printing a specific PDF

Categories

(Core :: Printing: Output, defect)

48 Branch
x86_64
Windows 7
defect

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()

People

(Reporter: epinal99-bugzilla2, Unassigned)

References

Details

Attachments

(1 file)

STR:
1) load the PDF attached (it can take a few seconds)
2) print (with PDF CReator or MS XPS Document Writer e.g.)

Result: "An error occurred while printing."
See if the following fixes it for you:

Go to "about:config"
Reset the value for "security.sandbox.content.tempDirSuffix" to null.

Let me know if that fixes it, please.

Thanks!

- Kev
No, it doesn't change anything. My guess is the PDF has complex canvas in the upper right side, the rendering is long and printing too. Maybe there is a check in the code which cancels printing after a long delay.
Still happening on Win10. (Not on Mac.)

It's a long shot, but worth retesting after bug 1019551 is fixed.
Depends on: 1019551
Summary: "An error occurred while printing." when printing a specific PDF → [Error] "An error occurred while printing." when printing a specific PDF
Severity: normal → S3
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