1297399 - [Email] update /newsletter/confirm with link/info from email preference center

Status: VERIFIED FIXED

(www.mozilla.org :: Bedrock, defect)

Description

[Jessilyn Davis]

For consideration for an upcoming sprint:

Right now mozilla.org/newsletter/confirm, is pretty plain. It's a prime opportunity to introduce our new subscriber to the other email communications available to opt-into and explore (ie Foundation, etc.)

Idea:
Update this page so that theirs either a link to preference center and/or show other email list options available.

Comment 1

[Eric Renaud [:erenaud]]

Jessilyn - if you have particular ideas about what you would like to see here, indicate what those are.  If we move forward with this user story in the upcoming sprint we need to know any expectations (crystal clear) before we take it on to prevent any confusion or scope creep.

Right now we have Acceptance Criteria of:

- mozilla.org/newsletter/confirm page must include a link to preference center

and/or

- mozilla.org/newsletter/confirm page must show other email list options

(Please indicate the other email list options you would like to be shown)

There are many options here. As above, if you have a preference, please indicate what that is in detail. Or, if you want to simply hand it to the moz.org team's judgement, please indicate that. We'd be happy to run with it.

Comment 2

[Jessilyn Davis]

Eric, thank you! These are all great questions and I dig being crystal clear with expectations before work is committed.

We've had a few things take priority this sprint above this user story since I filed this bug. Michele and I will sync before next sprint to see if/how we have vision on this to guide y'all on next steps (or let y'all run with it).

Stay tuned for more info for next sprint. You can take this off your todos for this sprint.

Thanks!

Comment 3

[Jennifer Bertsch [:jbertsch]]

Hi Jessilyn and Michele-

We've added this story to our next sprint starting September 19.

In order to begin work, we need final requirements from your team by EOD this Friday, Sept 16.

Thanks,
Jen

Comment 4

[Jessilyn Davis]

Check 'er out!

The newsletters that should show on this page should be handled by the basket admin logic (a la the email preference center) - with the exception that a few sections should not be displayed  (see mockup attached).

Headline can stay the same "Thanks for subscribing"

The little blurb should say something like "You've confirmed your subscription, here are some other things you might be interested in."  Exact text TBD (y'all want to draft something?)

Let us know your questions.

Thanks!

Comment 5

[Jessilyn Davis]

Attachment: Mockup

Comment 6

[Jennifer Bertsch [:jbertsch]]

(In reply to Jessilyn Davis from comment #4)
> Check 'er out!
> 
> The newsletters that should show on this page should be handled by the
> basket admin logic (a la the email preference center) - with the exception
> that a few sections should not be displayed  (see mockup attached).
> 
> Headline can stay the same "Thanks for subscribing"
> 
> The little blurb should say something like "You've confirmed your
> subscription, here are some other things you might be interested in."  Exact
> text TBD (y'all want to draft something?)
> 
> Let us know your questions.
> 
> Thanks!

Thanks, Jessilyn!  This layout looks sufficient!  Could you please provide the exact copy you want?  This will help us move faster.

Comment 7

[Jennifer Bertsch [:jbertsch]]

Could you also please tell us which locales are needed for this?

Comment 8

[Jessilyn Davis]

Wes working on copy.

Locales (newsletter supported locales):
EN, ES, PT, FR, DE, PL, ID, RU

Comment 9

[Eric Renaud [:erenaud]]

Wes (assuming I have the correct Wes) - please add final copy for the newsletter subscription confirmation/cta blurb here.

Comment 10

[wes winton]

(In reply to Eric Renaud from comment #9)
> Wes (assuming I have the correct Wes) - please add final copy for the
> newsletter subscription confirmation/cta blurb here.

Michele sujested AB testing the two version that are highlighted in green.
https://docs.google.com/a/mozilla.com/spreadsheets/d/1atIvngJbxaAxmDE3yBmBe8W6PkVW3AcsYo1In8QOylY/edit?usp=sharing

Comment 11

[Jennifer Bertsch [:jbertsch]]

(In reply to wes winton from comment #10)
> (In reply to Eric Renaud from comment #9)
> > Wes (assuming I have the correct Wes) - please add final copy for the
> > newsletter subscription confirmation/cta blurb here.
> 
> Michele sujested AB testing the two version that are highlighted in green.
> https://docs.google.com/a/mozilla.com/spreadsheets/d/
> 1atIvngJbxaAxmDE3yBmBe8W6PkVW3AcsYo1In8QOylY/edit?usp=sharing

Thanks, Wes.  If possible, I'd prefer to not a/b test this.  I'm not sure the benefit will be worth the added effort.  I'd like to pick a version and get it live and if it isn't converting at or near industry standards, then we could test?

Comment 12

[wes winton]

(In reply to Jennifer Bertsch [:jbertsch] from comment #11)
> (In reply to wes winton from comment #10)
> > (In reply to Eric Renaud from comment #9)
> > > Wes (assuming I have the correct Wes) - please add final copy for the
> > > newsletter subscription confirmation/cta blurb here.
> > 
> > Michele suggested AB testing the two version that are highlighted in green.
> > https://docs.google.com/a/mozilla.com/spreadsheets/d/
> > 1atIvngJbxaAxmDE3yBmBe8W6PkVW3AcsYo1In8QOylY/edit?usp=sharing
> 
> Thanks, Wes. If possible, I'd prefer to not a/b test this. I'm not sure
> the benefit will be worth the added effort. I'd like to pick a version and
> get it live and if it isn't converting at or near industry standards, then
> we could test?

I am fine with not a/b testing. I am going to differ the choosing of the message to Michele.

Comment 13

[wes winton]

That works for me. I'll leave it to Michele to figure out what version to go with.

Comment 14

[wes winton]

That works for me. I'll leave it to Michele to figure out what version to go with. (In reply to wes winton from comment #12)
> (In reply to Jennifer Bertsch [:jbertsch] from comment #11)
> > (In reply to wes winton from comment #10)
> > > (In reply to Eric Renaud from comment #9)
> > > > Wes (assuming I have the correct Wes) - please add final copy for the
> > > > newsletter subscription confirmation/cta blurb here.
> > > 
> > > Michele suggested AB testing the two version that are highlighted in green.
> > > https://docs.google.com/a/mozilla.com/spreadsheets/d/
> > > 1atIvngJbxaAxmDE3yBmBe8W6PkVW3AcsYo1In8QOylY/edit?usp=sharing
> > 
> > Thanks, Wes. If possible, I'd prefer to not a/b test this. I'm not sure
> > the benefit will be worth the added effort. I'd like to pick a version and
> > get it live and if it isn't converting at or near industry standards, then
> > we could test?
> 
> 
>

(In reply to wes winton from comment #12)
> (In reply to Jennifer Bertsch [:jbertsch] from comment #11)
> > (In reply to wes winton from comment #10)
> > > (In reply to Eric Renaud from comment #9)
> > > > Wes (assuming I have the correct Wes) - please add final copy for the
> > > > newsletter subscription confirmation/cta blurb here.
> > > 
> > > Michele suggested AB testing the two version that are highlighted in green.
> > > https://docs.google.com/a/mozilla.com/spreadsheets/d/
> > > 1atIvngJbxaAxmDE3yBmBe8W6PkVW3AcsYo1In8QOylY/edit?usp=sharing
> > 
> > Thanks, Wes. If possible, I'd prefer to not a/b test this. I'm not sure
> > the benefit will be worth the added effort. I'd like to pick a version and
> > get it live and if it isn't converting at or near industry standards, then
> > we could test?
> 
>

Comment 15

[Eric Renaud [:erenaud]]

Per Michele's email reply, final copy is:


------

Thanks for Subscribing

You're awesome! And we're not just saying that because you trusted us with your email address. Please be sure to add [e-mail] to your address book to ensure we always are reach your inbox.

Mozilla touches on a variety of important issues. Open your inbox (and your heart) even more - take a look at other topics we cover.

------

Comment 16

[Eric Renaud [:erenaud]]

ccing flod and cocomo - we have l10n requirements for translating to:

EN, ES, PT, FR, DE, PL, ID, RU

Comment 17

[Jonathan Petto [:jpetto]]

Are we blocked on this until localization is complete? Or can we use an l10n tag to roll out translations as they're ready?

Comment 18

[Eric Renaud [:erenaud]]

Yes, initial roll out will be to en-US, then the translations as they're ready, please.

Comment 19

[[github robot]]

Commits pushed to master at https://github.com/mozilla/bedrock

https://github.com/mozilla/bedrock/commit/ce05de5f426e7fba3e06bbc4c39d367e736c2464
[fix bug 1297399] Show pref form on email confirmation.

https://github.com/mozilla/bedrock/commit/43fa4b457cd86e9abec0250c8434cf4e7f0305d8
Merge pull request #4378 from jpetto/bug-1297399-email-confirm-show-pref-form

[fix bug 1297399] Show pref form on email confirmation.

Comment 20

[Jessilyn Davis]

Hello! Just went to check out the new page - overall, it looks good and confirms still work (hooray!).

One edit to the page (that was part of the mockup). Check out attached screenshot (& original mockup):

The "Getting too much email from us?" section should *not* show on this page - along with the " Remove me from all Mozilla emails:" checkbox.

How quickly can this edit be made?

Comment 21

[Jessilyn Davis]

Attachment: Newsletter Subscriptions — Mozilla.png

Comment 22

[Jonathan Petto [:jpetto]]

Attachment: GitHub PR

Hey Jessilyn - Sorry for the oversight. We should be able to land this patch later today.

Comment 23

[Jessilyn Davis]

No worries at all. Thanks, Jon!

Comment 24

[[github robot]]

Commits pushed to master at https://github.com/mozilla/bedrock

https://github.com/mozilla/bedrock/commit/86ca3e033fe8019f16b8090ec1cca3f3ab585191
[fix bug 1297399] Hide unsubscribe fields from newsletter confirm users.

https://github.com/mozilla/bedrock/commit/1ca10c6756098eb6732af4587e0621961872324a
Merge pull request #4395 from jpetto/bug-1297399-hide-unsubscribe-fields-from-confirm-users

[fix bug 1297399] Hide unsubscribe fields from newsletter confirm users.

Comment 25

[Jessilyn Davis]

Beautiful! Thanks, jpetto!