Startup Crash with websense endpoint installed

NEW
Unassigned

Status

()

Core
General
a year ago
a year ago

People

(Reporter: Tomcat, Unassigned)

Tracking

(Blocks: 2 bugs, {crash})

unspecified
crash
Points:
---
Dependency tree / graph

Firefox Tracking Flags

(platform-rel -, firefox50- affected, firefox51- affected)

Details

(Whiteboard: [top-sitetestrun][platform-rel-Forcepoint])

Attachments

(2 attachments)

(Reporter)

Description

a year ago
Created attachment 8794145 [details]
complete stack

found on bughunter vm's with websense endpoint installed.

Aurora debug build from tinderbox was installed and caused crash on startup with websense installed.

OS is windows 7

Thread 0 (crashed)
 0  0x0
    eip = 0x00000000   esp = 0x0048ccc8   ebp = 0x0048ce50   ebx = 0x0852bcf0
    esi = 0x00000000   edi = 0x0048ce7c   eax = 0x0048ce2c   ecx = 0x00000001
    edx = 0x00917400   efl = 0x00010246
    Found by: given as instruction pointer in context
 1  xul.dll!nsJSCID::GetService(JS::Handle<JS::Value>,JSContext *,unsigned char,JS::MutableHandle<JS::Value>) [XPCJSID.cpp:1563e9985938 : 688 + 0x18]
    eip = 0x59f6f9cc   esp = 0x0048ce58   ebp = 0x0048ce80
    Found by: previous frame's frame pointer
 2  xul.dll!NS_InvokeByIndex [xptcinvoke_asm_x86_msvc.asm:1563e9985938 : 54 + 0x3]
    eip = 0x59836b07   esp = 0x0048ce88   ebp = 0x0048ceac
    Found by: call frame info
 3  xul.dll!CallMethodHelper::Invoke() [XPCWrappedNative.cpp:1563e9985938 : 2065 + 0xf]
    eip = 0x59f984c0   esp = 0x0048ceb4   ebp = 0x0048ced8
    Found by: previous frame's frame pointer
 4  xul.dll!CallMethodHelper::Call() [XPCWrappedNative.cpp:1563e9985938 : 1384 + 0x7]
    eip = 0x59f8c5d5   esp = 0x0048cec8   ebp = 0x0048ced8
    Found by: call frame info with scanning
 5  xul.dll!XPCWrappedNative::CallMethod(XPCCallContext &,XPCWrappedNative::CallMode) [XPCWrappedNative.cpp:1563e9985938 : 1351 + 0x12]
    eip = 0x59f8c668   esp = 0x0048cee0   ebp = 0x0048cfa8
    Found by: call frame info
 6  xul.dll!js::Debugger::forEachDebuggerFrame<<lambda_258a3fe3dce4bf0f9f247b9d8a39ab31> >(js::AbstractFramePtr,<lambda_258a3fe3dce4bf0f9f247b9d8a39ab31>) [Debugger.cpp:1563e9985938 : 2596 + 0x58]
    eip = 0x5c28000b   esp = 0x0048cef8   ebp = 0x0048cfd0
(Reporter)

Comment 1

a year ago
[Tracking Requested - why for this release]:

sylvestre, not sure if this crash is known, but might worth tracking if not i guess. tests on other branches like beta and trunk are running
status-firefox51: --- → affected
tracking-firefox51: --- → ?
Flags: needinfo?(sledru)
What version of WebSense is installed on the VM?
See Also: → bug 1304434
(Reporter)

Comment 3

a year ago
(In reply to Marco Castelluccio [:marco] from comment #2)
> What version of WebSense is installed on the VM?

it seems 8.076 its a version i got from florin
(Reporter)

Comment 4

a year ago
Created attachment 8794158 [details]
beta crash stack

beta version of the crash - also crashed opt/debug
(Reporter)

Comment 5

a year ago
[Tracking Requested - why for this release]:
status-firefox50: --- → affected
tracking-firefox50: --- → ?
(In reply to Carsten Book [:Tomcat] from comment #3)
> (In reply to Marco Castelluccio [:marco] from comment #2)
> > What version of WebSense is installed on the VM?
> 
> it seems 8.076 its a version i got from florin

It is an old release, I'm not sure we can do anything.

Florin got it a year ago (bug 1181091 comment 24).
(Reporter)

Updated

a year ago
Summary: Aurora Build Startup Crash with websense endpoint installed → Startup Crash with websense endpoint installed
FYI: https://community.skype.com/t5/Windows-desktop-client/Skype-BEX-error-with-Windows-7-and-QIPCAP-dll/td-p/4414612
According to their support matrix, https://support.forcepoint.com/KBArticle?id=TRITON-AP-ENDPOINT-Browser-Certified-Product-Matrix, on Fx47, 48, they support WebSense endpoint v8.1.0 on Windows. I don't think we gain much by tracking this bug.
tracking-firefox50: ? → -
Flags: needinfo?(sledru)
Blocks: 1305847
Per comment #8, INT-Browser-Certified-Product-Matrix, on Fx47, 48, Un-track for 51.
tracking-firefox51: ? → -
platform-rel: --- → ?
Whiteboard: [top-sitetestrun] → [top-sitetestrun][platform-rel-Forcepoint]
platform-rel: ? → +
plat rel tracking parent bug
platform-rel: + → -
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