Closed Bug 1305146 Opened 9 years ago Closed 9 years ago

49.0.1 Graphics / and page get stretched for some images

Categories

(Core :: Graphics, defect)

49 Branch
x86
Windows 7
defect
Not set
normal

Tracking

()

RESOLVED DUPLICATE of bug 1304360

People

(Reporter: mstreich, Unassigned)

Details

Attachments

(2 files)

User Agent: Mozilla/5.0 (Windows NT 6.1; rv:49.0) Gecko/20100101 Firefox/49.0 Build ID: 20160922113459 Steps to reproduce: Visited a few sites, and I am attaching a screenshot from Facebook. The page initially shows up fine, but then as I scroll down, there are portions of the page that are stretched out vertically. Actual results: See attached image
OS: Unspecified → Windows 7
Hardware: Unspecified → x86
Problem is only visible with HW acceleration enabled. This did not cause any problem with previously used release (latest 48.x), so there is something with the 49.x branch. Hardware is Lenovo/ThinkPad X300 New attachment showing the problem with text as well, so not just image issue. (yes, I realize everything is ultimately rendered with graphics...)
Your issue is probably a duplicate of bug 1304360. More questions: 1) could you type about:support in the location bar and copy here the section "graphics" 2) could you set layers.allow-d3d9-fallback preference (in about:config) to false, restart, and see if the problems are gone
Component: Untriaged → Graphics
Flags: needinfo?(mstreich)
Product: Firefox → Core
about:support Application Basics ------------------ Name: Firefox Version: 49.0.1 Build ID: 20160922113459 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; rv:49.0) Gecko/20100101 Firefox/49.0 OS: Windows_NT 6.1 Multiprocess Windows: 1/1 (Enabled by default) Safe Mode: false Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Extensions ---------- Name: Multi-process staged rollout Version: 1.2 Enabled: true ID: e10srollout@mozilla.org Name: Pocket Version: 1.0.4 Enabled: true ID: firefox@getpocket.com Name: Web Compat Version: 1.0 Enabled: true ID: webcompat@mozilla.org Name: Flashblock Version: 1.5.20 Enabled: false ID: {3d7eb24f-2740-49df-8937-200b1cc08f8a} Graphics -------- Features Compositing: Direct3D 9 Asynchronous Pan/Zoom: wheel input enabled WebGL Renderer: Google Inc. -- ANGLE (Mobile Intel(R) 965 Express Chipset Family Direct3D9Ex vs_3_0 ps_3_0) Hardware H264 Decoding: No; Hardware video decoding disabled or blacklisted Direct2D: Blocked for your graphics driver version. Try updating your graphics driver to version 8.1500.1000.1930 or newer. DirectWrite: false (6.2.9200.17568) GPU #1 Active: Yes Description: Mobile Intel(R) 965 Express Chipset Family Vendor ID: 0x8086 Device ID: 0x2a02 Driver Version: 8.15.10.1867 Driver Date: 8-6-2009 Drivers: igdumdx32 igd10umd32 Subsys ID: 20b517aa RAM: Unknown Diagnostics AzureCanvasAccelerated: 0 AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo Decision Log D3D11_COMPOSITING: Blocklisted due to known issues; bug 1116812 DIRECT2D: unavailable by default: Direct2D requires Direct3D 11 compositing D3D11_HW_ANGLE: unavailable by default: D3D11 compositing is disabled disabled by env: D3D11 compositing is disabled Important Modified Preferences ------------------------------ accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 2 browser.download.importedFromSqlite: true browser.download.useDownloadDir: false browser.places.smartBookmarksVersion: 8 browser.search.update: false browser.sessionstore.upgradeBackup.latestBuildID: 20160922113459 browser.startup.homepage: http://kstreich.surxel.com/ browser.startup.homepage_override.buildID: 20160922113459 browser.startup.homepage_override.mstone: 49.0.1 browser.tabs.drawInTitlebar: false browser.tabs.loadInBackground: false browser.tabs.remote.autostart.2: true browser.urlbar.userMadeSearchSuggestionsChoice: true dom.apps.lastUpdate.buildID: 20160922113459 dom.apps.lastUpdate.mstone: 49.0.1 dom.apps.reset-permissions: true dom.mozApps.used: true extensions.lastAppVersion: 49.0.1 font.internaluseonly.changed: true gfx.blacklist.direct2d: 3 gfx.blacklist.direct2d.failureid: FEATURE_FAILURE_DL_BLACKLIST_g984 gfx.crash-guard.d3d11layers.appVersion: 49.0.1 gfx.crash-guard.d3d11layers.deviceID: 0x2a02 gfx.crash-guard.d3d11layers.driverVersion: 8.15.10.1867 gfx.crash-guard.d3d11layers.feature-d2d: false gfx.crash-guard.d3d11layers.feature-d3d11: false gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.glcontext: 2 media.gmp-eme-adobe.abi: x86-msvc-x86 media.gmp-eme-adobe.lastUpdate: 1462215381 media.gmp-eme-adobe.version: 17 media.gmp-gmpopenh264.abi: x86-msvc-x86 media.gmp-gmpopenh264.lastUpdate: 1471531848 media.gmp-gmpopenh264.version: 1.6 media.gmp-manager.buildID: 20160922113459 media.gmp-manager.lastCheck: 1474755987 media.gmp-widevinecdm.abi: x86-msvc-x86 media.gmp-widevinecdm.lastUpdate: 1474658276 media.gmp-widevinecdm.version: 1.4.8.903 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false media.webrtc.debug.aec_log_dir: C:\Users\streich\AppData\Local\Temp media.webrtc.debug.log_file: C:\Users\streich\AppData\Local\Temp\WebRTC.log network.cookie.lifetimePolicy: 2 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1474304028 places.history.expiration.transient_current_max_pages: 80278 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true print.printer_CutePDF_Writer.print_bgcolor: false print.printer_CutePDF_Writer.print_bgimages: false print.printer_CutePDF_Writer.print_duplex: -437918235 print.printer_CutePDF_Writer.print_edge_bottom: 0 print.printer_CutePDF_Writer.print_edge_left: 0 print.printer_CutePDF_Writer.print_edge_right: 0 print.printer_CutePDF_Writer.print_edge_top: 0 print.printer_CutePDF_Writer.print_evenpages: true print.printer_CutePDF_Writer.print_footercenter: print.printer_CutePDF_Writer.print_footerleft: print.printer_CutePDF_Writer.print_footerright: print.printer_CutePDF_Writer.print_headercenter: print.printer_CutePDF_Writer.print_headerleft: print.printer_CutePDF_Writer.print_headerright: print.printer_CutePDF_Writer.print_in_color: true print.printer_CutePDF_Writer.print_margin_bottom: 0.5 print.printer_CutePDF_Writer.print_margin_left: 0.5 print.printer_CutePDF_Writer.print_margin_right: 0.5 print.printer_CutePDF_Writer.print_margin_top: 0.5 print.printer_CutePDF_Writer.print_oddpages: true print.printer_CutePDF_Writer.print_orientation: 0 print.printer_CutePDF_Writer.print_page_delay: 50 print.printer_CutePDF_Writer.print_paper_data: -1 print.printer_CutePDF_Writer.print_paper_height: 279.00 print.printer_CutePDF_Writer.print_paper_name: print.printer_CutePDF_Writer.print_paper_size_type: 0 print.printer_CutePDF_Writer.print_paper_size_unit: 1 print.printer_CutePDF_Writer.print_paper_width: 215.00 print.printer_CutePDF_Writer.print_resolution: 600 print.printer_CutePDF_Writer.print_reversed: false print.printer_CutePDF_Writer.print_scaling: 1.00 print.printer_CutePDF_Writer.print_shrink_to_fit: true print.printer_CutePDF_Writer.print_to_file: false print.printer_CutePDF_Writer.print_unwriteable_margin_bottom: 0 print.printer_CutePDF_Writer.print_unwriteable_margin_left: 0 print.printer_CutePDF_Writer.print_unwriteable_margin_right: 0 print.printer_CutePDF_Writer.print_unwriteable_margin_top: 0 print.printer_Microsoft_XPS_Document_Writer.print_bgcolor: false print.printer_Microsoft_XPS_Document_Writer.print_bgimages: false print.printer_Microsoft_XPS_Document_Writer.print_duplex: -437918235 print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_top: 0 print.printer_Microsoft_XPS_Document_Writer.print_evenpages: true print.printer_Microsoft_XPS_Document_Writer.print_footercenter: print.printer_Microsoft_XPS_Document_Writer.print_footerleft: &PT print.printer_Microsoft_XPS_Document_Writer.print_footerright: &D print.printer_Microsoft_XPS_Document_Writer.print_headercenter: print.printer_Microsoft_XPS_Document_Writer.print_headerleft: &T print.printer_Microsoft_XPS_Document_Writer.print_headerright: &U print.printer_Microsoft_XPS_Document_Writer.print_in_color: true print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_left: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_right: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_top: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_oddpages: true print.printer_Microsoft_XPS_Document_Writer.print_orientation: 0 print.printer_Microsoft_XPS_Document_Writer.print_page_delay: 50 print.printer_Microsoft_XPS_Document_Writer.print_paper_data: 1 print.printer_Microsoft_XPS_Document_Writer.print_paper_height: 11.00 print.printer_Microsoft_XPS_Document_Writer.print_paper_name: print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type: 0 print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit: 0 print.printer_Microsoft_XPS_Document_Writer.print_paper_width: 8.50 print.printer_Microsoft_XPS_Document_Writer.print_resolution: -437918235 print.printer_Microsoft_XPS_Document_Writer.print_reversed: false print.printer_Microsoft_XPS_Document_Writer.print_scaling: 1.00 print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit: true print.printer_Microsoft_XPS_Document_Writer.print_to_file: false print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top: 0 privacy.cpd.downloads: false privacy.cpd.history: false privacy.cpd.offlineApps: true privacy.sanitize.migrateClearSavedPwdsOnExit: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 services.sync.declinedEngines: storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1473780733 Important Locked Preferences ---------------------------- Places Database --------------- JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.12 Version in use: 4.12 NSS Expected minimum version: 3.25 Version in use: 3.25 NSSSMIME Expected minimum version: 3.25 Version in use: 3.25 NSSSSL Expected minimum version: 3.25 Version in use: 3.25 NSSUTIL Expected minimum version: 3.25 Version in use: 3.25 Experimental Features ---------------------
Both cases with HW Acceleration enabled With layers.allow-d3d9-fallback set to false : don't see the problem With layers.allow-d3d9-fallback set to true : see the problem right away (and restarted FF for each test)
(In reply to Loic from comment #2) > Your issue is probably a duplicate of bug 1304360. I looked at that bug's images, and yes, it's identical issue.
Yes, you have the same graphics artifactes, the same chipset. Let's dupe it.
Status: UNCONFIRMED → RESOLVED
Closed: 9 years ago
Flags: needinfo?(mstreich)
Resolution: --- → DUPLICATE
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