Closed
Bug 1310424
Opened 8 years ago
Closed 8 years ago
Hardware video acceleration is not used by Firefox
Categories
(Core :: Audio/Video: Playback, defect)
Tracking
()
RESOLVED
DUPLICATE
of bug 1305107
People
(Reporter: foxb, Unassigned)
Details
User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0 Build ID: 20160922113459 Steps to reproduce: Open video in HD resolution Actual results: Playback is chopped and out of sync Expected results: Smooth playback
Example URL: https://mva.microsoft.com/en-US/training-courses/running-linux-in-microsoft-azure-14738 From task manager it looks that video playback is using a lot of CPU
Hardware is Acer Aspire One 722 CPU: AMD C60 Video Card: AMD Radeon HD6290 RAM: 4G OS: Windows 10 home version 1607
Updated•8 years ago
|
Component: Untriaged → Audio/Video: Playback
Product: Firefox → Core
WFM with FF49 on Win 7. Could you type about:support in the location bar and copy here the "graphics" section.
Flags: needinfo?(foxb)
Features Compositing Direct3D 11 Asynchronous Pan/Zoom none WebGL Renderer Google Inc. -- ANGLE (AMD Radeon HD 6290 Graphics Direct3D11 vs_5_0 ps_5_0) Hardware H264 Decoding No; Hardware video decoding disabled or blacklisted Direct2D true DirectWrite true (10.0.14393.321) GPU #1 Active Yes Description AMD Radeon HD 6290 Graphics Vendor ID 0x1002 Device ID 0x9807 Driver Version 15.201.1151.0 Driver Date 8-21-2015 Drivers aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Subsys ID 05981025 RAM 256 Diagnostics AzureCanvasAccelerated 0 AzureCanvasBackend direct2d 1.1 AzureContentBackend direct2d 1.1 AzureFallbackCanvasBackend cairo failures [GFX1-]: [D2D1.1] 4CreateBitmap failure Size(20,24000) Code: 0x80070057 format 0 Failure Log (#0) Error [D2D1.1] 4CreateBitmap failure Size(20,24000) Code: 0x80070057 format 0 (#1) Error [D2D1.1] 4CreateBitmap failure Size(20,24000) Code: 0x80070057 format 0 (#2) Error [D2D1.1] 4CreateBitmap failure Size(20,24000) Code: 0x80070057 format 0 (#3) Error [D2D1.1] 4CreateBitmap failure Size(20,24000) Code: 0x80070057 format 0
Flags: needinfo?(foxb)
If you downgrade to FF48, is hardware video decoding turned on again? http://ftp.mozilla.org/pub/firefox/releases/48.0.2/win32/
Flags: needinfo?(foxb)
In fact, your issue is a duplicate of bug 1305107. You have the same AMD GPU Radeon HD 6000 series with almost the same driver version which is blacklisted by Firefox now.
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Flags: needinfo?(foxb)
Resolution: --- → DUPLICATE
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Description
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