1311489 - Avast Browser cleanup is offering to remove Firefox System addons

Status: RESOLVED INCOMPLETE

(Toolkit :: Add-ons Manager, defect)

Description

[Caspy7]

At least two users are reporting that Avast Browser Cleanup is offering to remove the following system addons:
ID: [e-mail] Name: Asynchronous Plugin Rendering
ID: [e-mail] Name: D3D9 Acceleration Fallback

https://www.reddit.com/r/firefox/comments/58bkbu/avast_browser_cleanup_is_prompting_me_to_remove/

The user commenting in the post confirming it indicated that they were prompted to do this, that is, they did not manually initiate the scan.

The poster noted:
> (Taken from the log file.)
referencing the addons referenced. Making me think that they were not even presented original with the list.

If many users follow prompts to remove or disable these addons, this could lead to some poor experiences.

Comment 1

[Michelle Funches - QA]

Attachment: Avast and System AddOns for Rendering and D3D9.JPG

QA Update: I wonder if this is because Avast was already installed - I just installed Avast and I have message Your Browsers appear to be free from add-ons that have a poor reputation. See screenshot...
I will fire up a new VM, Install Avast and then install Firefox. I will update again with results.

Comment 2

[Michelle Funches - QA]

Attachment: Avast_Win 8_1_SystemAddOns.JPG

Reproduced - reference screenshot Avast & Win 8_1_SystemAddOns
20160922113459
Mozilla/5.0 (Windows NT 6.3; rv:49.0) Gecko/20100101 Firefox/49.0
please "ni" if more testing is needed.

Comment 3

[Caspy7]

The original reddit poster replied to me with more info saying:
===

Thx!

Follow-up: Yes, I didn't manually scan. I was prompted with this after logging in following a reboot due to a Windows Update.

The names of the plugins were presented to me but I was curious if those were the official default plugins (and not spoofed ones), so I looked at the log for details.


[edit]

I'm using

Name 		Firefox
Version 	49.0.1
Build-ID 	20160922113459

on

Windows 10 x64

and

Avast Free Antivirus
Version		11.2.22.62
Database Version	161019-0

Comment 4

[Caspy7]

Oops, forgot to mention, since I originally posted there have been 3 additional users posting in that thread that they experienced the same prompt.

Comment 5

[:shell escalante]

ideally if signed by mozilla - don't impact.  need info'ing Kev to see if it's biz dev and how to adress with them.  rob helmer has details on what we'd request to avoid this issue.

Comment 6

[:Felipe Gomes (needinfo for replies!)]

(In reply to Michelle Funches - QA from comment #1)
> Created attachment 8802673 [details]
> Avast and System AddOns for Rendering and D3D9.JPG
> 
> QA Update: I wonder if this is because Avast was already installed - I just
> installed Avast and I have message Your Browsers appear to be free from
> add-ons that have a poor reputation. See screenshot...
> I will fire up a new VM, Install Avast and then install Firefox. I will
> update again with results.

Yeah, that's a possibility

Comment 7

[:shell escalante]

ping Kev :)

Comment 8

[:shell escalante]

kev - is there a different location for partner outreach needed/ biz dev?

Comment 9

[:shell escalante]

find where i can move this bug that someone in biz dev looks

Comment 10

[Kev Needham [:kev]]

I believe this was rectified a few months back. Please reopen if that's not the case.