Nightly 64 bit freezes on websites like Facebook/Twitter with e10s enabled

RESOLVED INCOMPLETE

Status

()

Firefox
Untriaged
--
critical
RESOLVED INCOMPLETE
a year ago
10 months ago

People

(Reporter: Abendstern, Unassigned)

Tracking

(Blocks: 1 bug, {hang})

53 Branch
x86
Windows 7
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [platform-rel-Facebook][platform-rel-Twitter])

Attachments

(1 attachment)

(Reporter)

Description

a year ago
User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:53.0) Gecko/20100101 Firefox/53.0
Build ID: 20161123030208

Steps to reproduce:

Since version 53 Firefox Nightly 64 bit (E10s) I have the problem on sites like
Facebook / Twitter the browser freezes and I can only terminate it via task.
These pages are then marked under Chrash.
Without E10s i have no problem
Test in a new profile, there is then only a Error report like this

https://crash-stats.mozilla.com/report/i...1c-512f82161114

In the current Dev version (64bit E10s) this fault does not exist. 



Actual results:
Can you repost the crash report? The link in Comment 0 cannot be found. You can find your crashes by typing about:crashes in the URL bar.
Flags: needinfo?(fipsdfr1)

Comment 3

a year ago
Could you give some URLs where the issue is easily reproducible?

Updated

a year ago
Summary: Nightly → Nightly 64 bit freezes on websites like Facebook/Twitter with e10s enabled
(Reporter)

Comment 4

a year ago
One page would be https://www.facebook.com

Updated

a year ago
Severity: normal → critical
Crash Signature: [@ IPCError-browser | ShutDownKill ]
Keywords: hang
OS: Unspecified → Windows 7
Hardware: Unspecified → x86

Comment 5

a year ago
Abendstern,
I have tested this on windows-7 64 bits with 64 bits of the latest nightly. Facebook and twitter pages are responsive to me including the url provided at comment 4. Could you provide about:support information as attachment ?  Thanks

Comment 7

a year ago
Created attachment 8816547 [details]
mozregression for windows Instruction.txt

I have downloaded the same build and installed on Windows-10 having AMD Radeon HD 8400 / R3 Series. Still I couldn't reproduce it. 

It seems a regression issue based on the comments.
Could you please provide the regression range ? Installation and usage of mozregression too is attached (if needed). Thanks a lot.

--
Version: 53.0a1
Build-ID: 20161128030212
Update-Kanal: nightly
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:53.0) Gecko/20100101 Firefox/53.0
Betriebssystem: Windows_NT 10.0
Fenster mit mehreren Prozessen: 1/1 (aktiviert (Standard))
(Reporter)

Comment 8

a year ago
I hope it's right
2016-12-03T18:35:49: INFO : Running mozilla-central build for 2016-11-30
2016-12-03T18:35:59: INFO : Launching c:\users\1\appdata\local\temp\tmpije4ad\firefox\firefox.exe
2016-12-03T18:35:59: INFO : application_buildid: 20161130030206
2016-12-03T18:35:59: INFO : application_changeset: 13736e2db6eb94b02dd28cc88f2943b8109aa374
2016-12-03T18:35:59: INFO : application_display_name: Nightly
2016-12-03T18:35:59: INFO : application_id: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
2016-12-03T18:35:59: INFO : application_name: Firefox
2016-12-03T18:35:59: INFO : application_remotingname: firefox
2016-12-03T18:35:59: INFO : application_repository: [URL]https://hg.mozilla.org/mozilla-central[/URL]
2016-12-03T18:35:59: INFO : application_vendor: Mozilla
2016-12-03T18:35:59: INFO : application_version: 53.0a1
2016-12-03T18:35:59: INFO : platform_buildid: 20161130030206
2016-12-03T18:35:59: INFO : platform_changeset: 13736e2db6eb94b02dd28cc88f2943b8109aa374
2016-12-03T18:35:59: INFO : platform_repository: [URL]https://hg.mozilla.org/mozilla-central[/URL]
2016-12-03T18:35:59: INFO : platform_version: 53.0a1
2016-12-03T18:36:23: INFO : [GPU 9180] WARNING: pipe error: 109: file c:/builds/moz2_slave/m-cen-w64-ntly-000000000000000/build/src/ipc/chromium/src/chrome/common/ipc_channel_win.cc, line 346
2016-12-03T18:36:44: INFO : [GPU 9180] WARNING: pipe error: 109: file c:/builds/moz2_slave/m-cen-w64-ntly-000000000000000/build/src/ipc/chromium/src/chrome/common/ipc_channel_win.cc, line 346
2016-12-03T18:36:45: INFO : 
2016-12-03T18:36:45: INFO : ###!!! [Child][MessageChannel::SendAndWait] Error: Channel error: cannot send/recv
2016-12-03T18:36:45: INFO :

Comment 9

a year ago
The range has "good revision", "bad revision" and "push log" strings. Follow the console instructions until you reach on those results. Here is a sample from one of the bugs: https://bugzilla.mozilla.org/show_bug.cgi?id=1321449#c0

Thanks again!
platform-rel: --- → ?
Whiteboard: [platform-rel-Facebook][platform-rel-Twitter]
platform-rel: ? → -
Closing this as incomplete due to inactivity and lack of response from the reporter.
If anyone can still reproduce it on latest versions, feel free to reopen the bug and provide more information. Thanks
Status: UNCONFIRMED → RESOLVED
Last Resolved: a year ago
Resolution: --- → INCOMPLETE
Blocks: 1219672
Crash Signature: [@ IPCError-browser | ShutDownKill ]
platform-rel: - → ---
Flags: needinfo?(fipsdfr1)
See Also: bug 1321449
You need to log in before you can comment on or make changes to this bug.