This bug was filed from the Socorro interface and is report bp-d2cd96bf-45e3-4f9f-a36e-eae5e2161128. ============================================================= There's a huge spike of crashes in 'strncmp' called from Flash code in v51 (Beta). Crash statistics for the past 7 days: Operating System Count Percentage Windows 7 4759 95.2% Windows 10 139 2.8% Windows 8.1 98 2.0% Windows 8 3 0.1% Product Version Count Percentage Installations Firefox 51.0b2 1656 29.7% 111 Firefox 51.0b3 1487 26.6% 127 Firefox 51.0b1 407 7.3% 50 Firefox 50.0b99 338 6.1% 15 Firefox 50.0 237 4.2% 155 Firefox 44.0b1 209 3.7% 67 Firefox 53.0a1 194 3.5% 10 ... Flash™ Version Count Percentage 188.8.131.52 4145 82.9% 184.108.40.206 410 8.2% 220.127.116.11 120 2.4% 18.104.22.168 104 2.1% 22.214.171.124 55 1.1% 126.96.36.199 30 0.6% 188.8.131.52 21 0.4% 184.108.40.206 15 0.3% 220.127.116.11 10 0.2% 18.104.22.1686 8 0.2% 22.214.171.124 7 0.1% ... Stack: flashplayerplugin_23_0_0_207.exe strncmp f:\dd\vctools\crt_bld\self_x86\crt\src\intel\strncmp.c:56 flashplayerplugin_23_0_0_207.exe TargetInternetOpenA F2136843762________________________________________________________________________________________:421 symsrv.dll symsrv.dll@0x3b5c symsrv.dll symsrv.dll@0x40ca symsrv.dll symsrv.dll@0x7668 symsrv.dll symsrv.dll@0x792d symsrv.dll symsrv.dll@0xd3c7 symsrv.dll symsrv.dll@0x11e53 kernel32.dll BaseThreadInitThunk ntdll.dll __RtlUserThreadStart ntdll.dll _RtlUserThreadStart
Track 51+ as topcrash. Hi :kanru, Can you help shed some light here?
tracking-firefox51: ? → +
This is a crash entirely within Flash code. I doubt having a Mozilla engineering spend time on it would be fruitful. It's interesting that symsrv.dll is on the stack; that's pretty unusual and indicates some kind of developer mode I think. Need to figure out whether all of these crashes are strncmp/TargetInternetOpenA/F213.../symsrv or whether there are other patterns. It may be that *this* new regression is from 126.96.36.199 and previous builds have other lower-volume crashes which also happen to be strncmp. Probably also worth adding strcmp to the appendlist, since it's by definition not interesting by itself. I filed bug 1321288 for that.
I verified that this is all TargetInternetOpenA. It appears that symsrv.dll may be a virus, and there's also dlcoer.dll loaded in some of these reports which is a known virus. Unless you think it's valuable to try and notify these users to run a virus removal tool, I think we should INCOMPLETE this.
> Unless you think it's valuable to try and notify these users to run a virus removal tool It looks like a few of them provided an email address, so I guess we could try sending a mail to inform them. Then again, I suppose it's hard to avoid making that message just look like regular spam with links to "virus removal" tools... so it's probably not worth the effort.
Status: NEW → RESOLVED
Last Resolved: 2 years ago
Resolution: --- → INCOMPLETE
Per comment #3 and #4, mark 51 won't fix.
status-firefox51: affected → wontfix
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