1322407 - Ghostery not working on Firefox Mobile

Status: RESOLVED INVALID

(Firefox for Android Graveyard :: General, defect)

Description

[u473386]

User Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.143 Safari/537.36

Steps to reproduce:

Install Ghostery. Note that only version 7+ is offered to be installed for FF50.


Actual results:

It installs, and is listed in add-ons, but the menu items are not shown.

Manually trying to access the settings at the following URL claims the extension is not installed.

https://extension.ghostery.com

It prints the following messages in console.

Not Signed In  production.min.js:5:28118
Extension Not Found  production.min.js:5:26834

Note that installing FF49, installing Ghostery 6.3.2 (which is the only version offered for installation), and then updating to FF50 works. However I'm not sure if Ghostery will update itself to version 7+ in the background and thus break again.

Comment 1

[u473386]

This is quite regularly a problem with Ghostery, in that only older versions work with the most recent Firefox Mobile version.

Comment 2

[Bogdan Surd, QA [:bsurd, NI]]

Hello,

This is not a Firefox related problem, please contact the addon owner for any kind of addon related problems. (https://www.ghostery.com/about-us/contact-us/)

Thank you.