1322529 - ebay item description page is not mobile friendly

Status: RESOLVED INVALID

(Web Compatibility :: Site Reports, defect)

Description

[bug.zilla]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:52.0) Gecko/20100101 Firefox/52.0
Build ID: 20161205004004

Steps to reproduce:

Visited an ebay listing and clicked on description


Actual results:

Description page is the desktop version


Expected results:

Site should serve mobile page. Works in stock

Comment 1

[Bogdan Surd, QA [:bsurd, NI]]

Hello,

Comment 2

[Bogdan Surd, QA [:bsurd, NI]]

Hello,

Comment 3

[Bogdan Surd, QA [:bsurd, NI]]

I've tried to reproduce this issue on a Nexus 9 with Android 7.0 and I was not able to.
Could you please give us a bit more information?
1. What device are you using and what Android version does it have?
2. Share a screenshot displaying the issue. 
3. See if the issue is also reproducible on Chrome on your device.

Comment 4

[bug.zilla]

Hi,

I'm using a Galaxy S5 running 7.1.1 (CM14).

Here's a random eBay listing:
http://m.ebay.com/itm/3-Pack-USB-C-USB-3-1-Type-C-Connector-Sync-Charging-Cable-for-NEXUS-5X-6P-LG-G5-/252417167576?nav=SEARCH

and the description page:
http://vi.raptor.ebaydesc.com/ws/eBayISAPI.dll?ViewItemDescV4&item=252417167576&category=123422&pm=1&ds=0&t=1481927245391

Stock works fine.

Thanks

Comment 5

[Mike Taylor [:miketaylr]]

This feels like a TE issue. Adam, can you verify and get in touch w/ Ebay if the problem is simply "send us the mobile version"?

Comment 6

[Adam Stevenson [:adamopenweb]]

Attachment: ebay-firefox.png

Comment 7

[Adam Stevenson [:adamopenweb]]

Attachment: ebay-chrome.png

Comment 8

[Adam Stevenson [:adamopenweb]]

Attachment: ebay-opera.png

Comment 9

[Adam Stevenson [:adamopenweb]]

I can reproduce the issue. Spoofing the Chrome user agent doesn't change anything and I don't see a viewport tag on the site.

In Firefox and Opera the text is small and more difficult to read. Chrome displays a bit larger, see attached screenshots.

I'm assuming this is more of a feature than a compatibility issue?

Comment 10

[Adam Stevenson [:adamopenweb]]

I'm closing this issue as invalid since it appears we get the same content regardless of user agent.

Comment 11

[Mike Taylor [:miketaylr]]

Yeah, it just looks like Chrome has a "mobile view" because of their browser chrome appearing like a mobile header.