Closed Bug 1325952 Opened 7 years ago Closed 7 years ago

ESR 45.6 crash w/google/yahoo mail & Kaspersky open in [@ mp4_demuxer::MP4Metadata::GetNumberTracks ]

Categories

(Firefox :: Untriaged, defect)

45 Branch
x86
Windows 10
defect
Not set
critical

Tracking

()

RESOLVED DUPLICATE of bug 1258410

People

(Reporter: mel_woos, Unassigned)

Details

(Keywords: crash)

User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0
Build ID: 20161209150850

Steps to reproduce:

Opened FF ESR 45.6
Open Google
Kaspersky Total Security 17.0.0.611c  updated data base
preform google searches
Open Yahoo view mail
FF crash



Actual results:

FF gui display

continually every 2 - 3 days
bp-fb4c55d4-7759-4854-9f18-38eed2161227
QA Whiteboard: bp-fb4c55d4-7759-4854-9f18-38eed2161227
OS: Unspecified → Windows 10
Hardware: Unspecified → x86
Is it reproducible with a clean profile?
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Honestly, the crash signature is not very specific to a crash due to a 3rd-party application (like Kaspersky) interfering with Firefox.
Severity: normal → critical
QA Whiteboard: bp-fb4c55d4-7759-4854-9f18-38eed2161227
Keywords: crash
The patch that fixed this issue in non-ESR branches, will be uplifted also to ESR branch per bug #1258410 comment #34.
Status: UNCONFIRMED → RESOLVED
Closed: 7 years ago
Resolution: --- → DUPLICATE
Summary: ESR 45.6 crash w/google/yahoo mail & Kaspersky open → ESR 45.6 crash w/google/yahoo mail & Kaspersky open in [@ mp4_demuxer::MP4Metadata::GetNumberTracks ]
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