132597 - Crash logging into POP mail account - classic theme only - Trunk [@ _pl_GetEventCount]

Status: VERIFIED DUPLICATE of bug 134070

(MailNews Core :: Networking: POP, defect, P1)

Description

[Tracy Walker [:tracy]]

seen on linux commercial build 2002-03-21-06-trunk

-launch with a new profile (though it will crash on an existing profile also)
-create an imap account and a POP account
-attempt to get messgaes from the POP account 
-submit account password from dialog

Crash!

can't use POP account.

Comment 1

[Tracy Walker [:tracy]]

talkback incident:

                 Incident ID 4307555
 Stack Signature
                 _pl_GetEventCount() 26942d7a
 Trigger Time
                 2002-03-21 08:58:57
 Email Address
                 [e-mail]
 URL visited
 Build ID
                 2002032106
 Product ID
                 MozillaTrunk
 Platform
 Operating System
                 LinuxIntel
 Module
 Trigger Reason
                  SIGSEGV: Segmentation Fault: (signal 11)
 User Comments
                 crash logging into pop mail 
 Stack Trace

_pl_GetEventCount() 
PL_ProcessPendingEvents() 
nsEventQueueImpl::ProcessPendingEvents() 
event_processor_callback() 
our_gdk_io_invoke() 
libglib-1.2.so.0 + 0xe52a (0x4036552a) 
libglib-1.2.so.0 + 0xfbe6 (0x40366be6) 
libglib-1.2.so.0 + 0x101a1 (0x403671a1) 
libglib-1.2.so.0 + 0x10341 (0x40367341) 
libgtk-1.2.so.0 + 0x8c209 (0x4028e209) 
nsAppShell::Run() 
nsAppShellService::Run() 
netscape-bin + 0x84e9 (0x080504e9) 
netscape-bin + 0x8cc7 (0x08050cc7) 
libc.so.6 + 0x181eb (0x404661eb) 

Comment 2

[(not reading, please use [e-mail] instead)]

naving is on vacation, so I'll look at this.

Comment 3

[(not reading, please use [e-mail] instead)]

tracy, do you see this on the 3-21 mozilla builds as well?

Comment 4

[Tracy Walker [:tracy]]

posting what we've discover over AIM

this doen't happen to mozilla linux build 2002-03-21-06-trunk

Comment 5

[kinmoz]

Is this linux only?

Comment 6

[(not reading, please use [e-mail] instead)]

twalker tells me that he doesn't see it under macos 9 or macos X.

windows commercial bits not out yet.

Comment 7

[Tracy Walker [:tracy]]

this is linux only.  and newly discovered and confirmed...it is classic skin 
only.  Log in works fine from Modern skin

Reducing severity to critical and removing smoketest keyword based on workaround

Comment 8

[(not reading, please use [e-mail] instead)]

twalker adds that this doesn't happen in yesterday's ns commercial bits (3/20)

Comment 9

[Jay Patel [:jay]]

*** Bug 133037 has been marked as a duplicate of this bug. ***

Comment 10

[Jay Patel [:jay]]

Adding topcrash keyword and Trunk [@ _pl_GetEventCount] to summary.  This has
been a topcrasher on the Trunk since 3/18.  There was 1 incident with a 3/18
build and then a couple on 3/20.  Since then, there have been a few crashes
daily on the Trunk with this stack signature:

_pl_GetEventCount   27 
BBID range: 4241388 - 4429928
Min/Max Seconds since last crash: 33 - 72199
Min/Max Runtime: 63 - 72199
Crash data range: 2002-03-19 to 2002-03-24
Build ID range: 2002031808 to 2002032406
Keyword List : log(11), 
Stack Trace: 

	 _pl_GetEventCount()
	 PL_ProcessPendingEvents()
	 nsEventQueueImpl::ProcessPendingEvents()
	 event_processor_callback()
	 our_gdk_io_invoke()
	 libglib-1.2.so.0 + 0xec40 (0x40377c40)
	 libglib-1.2.so.0 + 0x10308 (0x40379308)
	 libglib-1.2.so.0 + 0x10913 (0x40379913)
	 libglib-1.2.so.0 + 0x10aac (0x40379aac)
	 libgtk-1.2.so.0 + 0x8d7e7 (0x4029c7e7)
	 nsAppShell::Run()
	 nsAppShellService::Run()
	 main1()
	 main()
	 libc.so.6 + 0x1d2eb (0x404bb2eb)     (4403313)	URL: http://www.espn.com
     (4403313)	Comments: Crashed  when loading http://www.espn.com
     (4393229)	Comments: trunk build 2002-03-22: Linux rh 7.1  acct wiz to create good pop
account retrieve messages  change to bad "@"  login failed  cancel andcrash.
     (4393085)	Comments: Trunk build 2002-03-20: Linux RH 7.1  after exit/restart 
removed"@"  tried to login and as it tried to download messages thenit crashed.
     (4392626)	Comments: Trunkbuild 2002-03-22: Linux RH 7.1  added pop account with
UserNameincluding @ (qatest20@)  logged and password dialog just reappeared
cancel password dialog and crash.
     (4392534)	Comments: Trunk build 2002-03-22: Linux RH 7.1  new profile  create a valid
popaccount  add another pop account but in the Account Wizard's UserName dialog
enter "qatest20@"  try and login to the 2nd account reports pass command failed
 ok  then login dialog
     (4392534)	Comments:  appears  select Canceland then it crashes.
     (4392408)	Comments: Trunk build 2002-03-22: Linux RH 7.1  added a pop account  addeda
second pop account with "@" in Username in the account wizard  tried to login to
2nd account and crash.
     (4356592)	Comments: ?? received second login when downloading rest of a truncated pop
message
     (4355907)	Comments: OK'd failed login alert IMAP
     (4355878)	Comments: cancelled login after a couple failed logins -- pop account (new
account).
     (4353217)	Comments: bug 66822
     (4353105)	Comments: bug 66822
     (4350209)	Comments: not sure what happened
     (4312359)	Comments: crash logging into POP account.
     (4307555)	Comments: crash logging into pop mail
     (4307388)	Comments: crash logging into pop mail account
     (4296690)	URL: bbc.co.uk

Tracy said that this didn't happen on 3/20 builds...but there are a couple of
incidents that showed up that day.  If this is a regression, it started on 3/18
according to Talkback data.

Comment 11

[Aleksander Adamowski]

This might be a problem with permissions to Classic chrome files. See bug 66822
comment #59. It discusses a similar stack trace, and crash was caused by lack of
read permissions to a chrome file.

Comment 12

[scottputterman]

Can someone who can see this see if this is related to bug 66822 and
http://bugzilla.mozilla.org/show_bug.cgi?id=111124 which is references in 66822?

Comment 13

[Ian Neal]

Using buildID 2002032608 on RH7.2, I also get this on trying to access an IMAP
account using a classic skin, works fine using modern skin.(TB4519320Y,
TB4519113X and TB4519072Q).

If I run it as root it also crashes (TB4519848Y)

Comment 14

[Jay Patel [:jay]]

Attachment: Recent _pl_GetEventCount crashes on MozillaTrunk

There seems to be a lot of different ways to get this crash (or similar crashes
to the one originally reported).  I have attached a report with all of the
crashes with the _pl_GetEventCount stack signature reported with MozillaTrunk
builds in the last 10 days.  Someone should take a look through them and see if
all of these crashes are related because this is currently the #2 topcrasher on
the Trunk.

Comment 15

[[e-mail] (gone - use [e-mail] instead)]

I'm marking this a DUP of bug 134070, simply for the fact it has the right group
of people already assigned to it. (and a patch).  Sorry, normally I'd DUP to the
earliest instance (in this case, this bug).

*** This bug has been marked as a duplicate of 134070 ***

Comment 16

[Olga]

Verified dup.