Closed
Bug 1325990
Opened 8 years ago
Closed 6 years ago
Alaska Air's Flight Status page is not submitting how the server expects it to
Categories
(Web Compatibility :: Site Reports, defect)
Web Compatibility
Site Reports
Tracking
(Not tracked)
RESOLVED
WORKSFORME
People
(Reporter: bytesized, Assigned: adamopenweb)
References
()
Details
(Whiteboard: [sitewait])
To Reproduce: (tested Tuesday, December 27 2016) 1. Navigate to: https://www.alaskaair.com/content/cargo/cargo-home.aspx 2. Type Flight Number in box. I have tried 356 (Actual Flight) and 111 (Flight I made up) 3. Hit Enter or Click "GO" Occasionally, the page seems to just refresh, but usually I see what looks like an ASP.NET error page starting with this: > Server Error in '/' Application. > > Runtime Error > Description: An application error occurred on the server. > The current custom error settings for this application prevent > the details of the application error from being viewed remotely > (for security reasons). It could, however, be viewed by browsers > running on the local server machine. followed by instructions for how to change the "Web.Config Configuration File" to show errors. I have tried this on Safari and it shows the flight status that I expect. I have been told that it works fine on Chrome as well.
Comment 1•8 years ago
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Hi Jessica, could you please help take a look at this?
Flags: needinfo?(jjong)
Priority: -- → P2
Comment 2•8 years ago
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I get this message after clicking the "GO" button: > ReferenceError: event is not defined cargo-home.aspx:235:5 And here is the source: > $(document).on("click", "#_Go", function(){ > event.preventDefault(); > var newURL = "https://www.alaskaair.com/flightstatus/submit/"+$("#_depDateList option:selected").val()+"/"+$("#_fltBox").val(); > console.log(newURL); > window.location.href = newURL; > }); We do not support window.event and it's non-standard, so it's recommended to use the first parameter of the callback function for the event object, or something like this: > $(document).on("click", "#_Go", function(e){ > var evt = e || window.event > evt.preventDefault(); > ...
Flags: needinfo?(jjong)
Comment 3•8 years ago
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Thanks Jessica. :) Tech Evangelism sounds a better component than HTML:Form Submission.
Component: HTML: Form Submission → Desktop
Priority: P2 → --
Product: Core → Tech Evangelism
Comment 4•8 years ago
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Alaska airline has github account: https://github.com/AlaskaAirlines and maybe Bryce https://github.com/Bryce-L could help? The contact US page doesn't seems to work for webpage tech issue.
Whiteboard: [needscontact]
Comment 5•8 years ago
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Or submit online form here https://www.alaskaair.com/feedback/website
Assignee | ||
Comment 6•7 years ago
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I decided to report to them using the website feedback form first. Switching to sitewait.
Assignee: nobody → astevenson
Status: NEW → ASSIGNED
Whiteboard: [needscontact] → [sitewait]
Assignee | ||
Comment 7•6 years ago
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I think this page has been updated since this report. Now to check flight status you have to navigate to: https://www.alaskaair.com/flightstatus/ When I type in flight 356, the page returns with a flight status and no issues. Closing as worksforme. Please reopen if you can still reproduce this issue. Thanks!
Status: ASSIGNED → RESOLVED
Closed: 6 years ago
Resolution: --- → WORKSFORME
Updated•5 years ago
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Product: Tech Evangelism → Web Compatibility
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Description
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