132732 - Printing any mail does not work anymore

Status: VERIFIED FIXED

(MailNews Core :: Printing, defect)

Description

[Marcus Münch]

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; de-AT; rv:0.9.9+)
Gecko/20020321
BuildID:    2002032117

Printing any mail does not work. When I try to print a mail, the message
"Loading message to print" appears in the status bar, and thats it.

Reproducible: Always
Steps to Reproduce:
1. Open a mail
2. try to print mail


Actual Results:  Message "Loading message to print" appears in the status bar,
and thats it. Mail will not be printed, print dialog does not appear.

Expected Results:  Print dialog should appear and mail should be printed

Comment 1

[Adrian Ulrich]

2002032117 on WinNT SP 6

i got a:

The Browser cannot print rightnow
Please try again when the page has finished loading

Comment 2

[Russell Odom]

WFM W2K 2002031104, but confirming as per comment 1

Comment 3

[Markus Multrus]

This should be related to Bug 131174
http://bugzilla.mozilla.org/show_bug.cgi?id=131174

Comment 4

[Frederic Bezies]

I have this bug too with Windows XP. Pretty annoying !

Comment 5

[Ian Neal]

See comments 49 and 50 from bug 123554 also.

Comment 6

[dcone (gone)]

is this related to the bug you were talking about, the multiple print jobs from
mail?

Comment 7

[esther]

With builds on 3-18 on winxp I could launch the app, print the home page from
the browser, then print a mail message and exit.  Both printed fine.  With the
3-21 build winxp, going through those same steps I get what the original
scenario gets.  Note: bug 131174 was logged for the 3-10 build and was a crash
when cancelling the print dialog.  Bug 123554 mentions that the fix for 131174
could have caused this bug.  Will test with 3-22 build since that fix was backed
out on 3-21.   Note, this is a general Print bug not just a MailNews bug ccing sujay

Comment 8

[rods (gone)]

Fixed I backed out a patch for a different bug that fixed this.

Comment 9

[esther]

This works now with the 3-22 win build.  Verified

Comment 10

[Marcus Münch]

This is not really fixed: When I print the first mail, everything is fine. But:
if you cancel printing a mail, any other mail you want to print after that will
just show the "Loading message to print" message in the status bar and that's
it. You have to exit Mozilla if you want to print another mail. Tested with
latest build 2002032732.

Comment 11

[Marcus Münch]

Maybe this depends on the printer used? With HP Laserjet 4000TN and Windows 2000
over network I get the bug, with HP Deskjet 840C via USB on my Windows XP
machine it's all fine. Latest build of today!

Comment 12

[rods (gone)]

There was a problem but this should be fixed now. 

Comment 13

[sujay]

Marcus, please verify again in today's builds...mark this verified-fixed
if it works...thanks...

Comment 14

[esther]

Using build 20020327 on winxp, linux, mac 10.1 this is fixed. Verified.