Closed Bug 1327672 Opened 7 years ago Closed 7 years ago

about:support page makes browser unresponsive for 25 seconds

Categories

(Firefox :: Untriaged, defect)

Product:
Firefox
Component:
Untriaged
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED INCOMPLETE

People

(Reporter: arni2033, Unassigned)

Details

>>>   My Info:   Win7_64, Nightly 49, 32bit, ID 20160511030221
STR_1:
1. Launch PC, launch Firefox
2. Click Australis menu -> [?] -> Troubleshooting information

AR:  The whole browser becomes unresponsive for ~25 seconds
ER:  The browser shouldn't lag. The page shouldn't lag.
No longer blocks: 1277113
User Agent 	Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:54.0) Gecko/20100101 Firefox/54.0
Build ID 	20170130030205

I wasn't able to reproduce the issue on the latest Firefox Release (51.0.1), on the latest Nightly (54.0a1) or on Nightly 49.0a1 (20160511030221). The browser doesn't become unresponsive at all.

Since the reporter's account is disabled and I cannot reproduce, I will mark the issue as Resolved-Incomplete. If anyone can still reproduce on the latest Firefox version, please feel free to reopen and provide more information.
Status: NEW → RESOLVED
Closed: 7 years ago
Resolution: --- → INCOMPLETE
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