Crash in nvwgf2umx.dll | NDXGI::CDevice::DestroySynchronizationObjectCB

NEW
Unassigned

Status

()

P2
critical
2 years ago
2 years ago

People

(Reporter: marcia, Unassigned)

Tracking

({crash})

Trunk
Unspecified
Windows 10
crash
Points:
---

Firefox Tracking Flags

(firefox50 affected, firefox51 affected, firefox52 wontfix, firefox53 affected)

Details

(Whiteboard: [gfx-noted], crash signature)

This bug was filed from the Socorro interface and is 
report bp-93a88950-dcfc-467f-93f8-c93352170101.
=============================================================

Seen while looking at nightly crash stats: http://bit.ly/2hCSkkb. Crashes on nightly started using 20161231030203 build.

Affects 51/52/53 so adding affected flags.
Priority: -- → P2
Whiteboard: [gfx-noted]
Crash volume for signature 'nvwgf2umx.dll | NDXGI::CDevice::DestroySynchronizationObjectCB':
 - nightly (version 53): 57 crashes from 2016-11-14.
 - aurora  (version 52): 105 crashes from 2016-11-14.
 - beta    (version 51): 151 crashes from 2016-11-14.
 - release (version 50): 785 crashes from 2016-11-01.
 - esr     (version 45): 0 crashes from 2016-07-06.

Crash volume on the last weeks (Week N is from 01-02 to 01-08):
            W. N-1  W. N-2  W. N-3  W. N-4  W. N-5  W. N-6  W. N-7
 - nightly      32      13       7       0       0       0       0
 - aurora       24      44      22       5       0       0       0
 - beta         28      46      41      19       0       0       0
 - release     204     271     200      48       0       0       0
 - esr           0       0       0       0       0       0       0

Affected platform: Windows

Crash rank on the last 7 days:
           Browser   Content   Plugin
 - nightly #1045     #114
 - aurora  #5258     #66
 - beta    #1214     #242
 - release #789      #274
 - esr
status-firefox50: --- → affected

Comment 2

2 years ago
the signature is specific to the windows 10 anniversary update & insider preview build 10.0.14986 so far. 
i think the signature switched over from [@ nvwgf2umx.dll | ntdll.dll@0x3c1b7] with the ms december updates https://support.microsoft.com/en-us/kb/3201845 ...
Crash Signature: [@ nvwgf2umx.dll | NDXGI::CDevice::DestroySynchronizationObjectCB] → [@ nvwgf2umx.dll | NDXGI::CDevice::DestroySynchronizationObjectCB] [@ nvwgf2umx.dll | ntdll.dll@0x3c1b7 ]
The crash volume increases after 51.0b5 and the some of the reports show that program crashes when deleting D3D11TextureData.
This pattern is like Bug 1325933, maybe they have similar root cause.
See Also: → bug 1325933, bug 1292273
Mass wontfix for bugs affecting firefox 52.
status-firefox52: affected → wontfix
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