1335345 - Thunderbird crash when opening some email after upgrade to 45.7.0

Status: RESOLVED DUPLICATE of bug 1335638

(MailNews Core :: Networking: IMAP, defect)

Description

[Andrea]

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:51.0) Gecko/20100101 Firefox/51.0
Build ID: 20170125172221

Steps to reproduce:

Open one email preview or in new tab or in new window.
Only for some email.
Only after upgrade to 45.7.0.
With same email and versione 45.6.0 no problem.


Actual results:

Thunderbird crash.

This is the gdb debug:
---
[New Thread 0x7fffdbdfe700 (LWP 31250)]
[New Thread 0x7fffc75ff700 (LWP 31281)]

Thread 1 "thunderbird" received signal SIGSEGV, Segmentation fault.
0x00007ffff09b8cda in ?? () from /usr/lib/thunderbird/libxul.so
----


Expected results:

Email showed correctly.

Comment 1

[Claudia]

I have the same problem too, since I did the upgrade to the version of Thunderbird 45.7.0
Mozilla/5.0 (Windows NT 6.3; WOW64; rv:51.0) Gecko/20100101 Firefox/51.0

Comment 2

[Wayne Mery (:wsmwk)]

(In reply to Claudia from comment #1)
> I have the same problem too, since I did the upgrade to the version of
> Thunderbird 45.7.0
> Mozilla/5.0 (Windows NT 6.3; WOW64; rv:51.0) Gecko/20100101 Firefox/51.0

Please post your crash ID.
see https://support.mozilla.org/en-US/kb/mozilla-crash-reporter#w_viewing-crash-reports

Comment 3

[Andrea]

(In reply to Wayne Mery (:wsmwk, NI for questions) from comment #2)
> (In reply to Claudia from comment #1)
> > I have the same problem too, since I did the upgrade to the version of
> > Thunderbird 45.7.0
> > Mozilla/5.0 (Windows NT 6.3; WOW64; rv:51.0) Gecko/20100101 Firefox/51.0
> 
> Please post your crash ID.
> see
> https://support.mozilla.org/en-US/kb/mozilla-crash-reporter#w_viewing-crash-
> reports

Hi Wayne,
these are my crash IDs related to this problem:
 - bp-4121cbdb-1a2b-41ab-8348-cd42d2170131
 - bp-f6d91769-aedb-4edb-b134-e27ae2170131
 - bp-a422f4ee-68b5-4183-9af8-7d7e62170131
 - bp-6d0dff30-2318-4689-9ae1-00f222170131

Comment 4

[Wayne Mery (:wsmwk)]

(In reply to Andrea from comment #0)
> User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:51.0) Gecko/20100101
> Firefox/51.0
> Build ID: 20170125172221
> 
> Steps to reproduce:
> 
> Open one email preview or in new tab or in new window.
> Only for some email.
> Only after upgrade to 45.7.0.
> With same email and versione 45.6.0 no problem.

Andrea,
For "some email", does it crash pretty reliably i.e. if you hit it again it will crash at least 50% of the time? If so, can you send me a sample?

Comment 5

[Wayne Mery (:wsmwk)]

(In reply to Andrea from comment #3)
> ...
> these are my crash IDs related to this problem:
>  - bp-4121cbdb-1a2b-41ab-8348-cd42d2170131
SyncRunnable1<T>::Run

Does it also crash if you have started Thunderbird in safe mode?
https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

Comment 6

[Wayne Mery (:wsmwk)]

#57 crash for 45.7.0

Comment 7

[Andrea]

(In reply to Wayne Mery (:wsmwk, NI for questions) from comment #5)
> (In reply to Andrea from comment #3)
> > ...
> > these are my crash IDs related to this problem:
> >  - bp-4121cbdb-1a2b-41ab-8348-cd42d2170131
> SyncRunnable1<T>::Run
> 
> Does it also crash if you have started Thunderbird in safe mode?
> https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

Hi Wayne,
yes, also in safe mode.

If I open some email it crash 100% of time, but only when start rendering. If I open in new tab, it crash only when I focus in this new tab.

The error has been reported to me by one of my customers.
I copied the email and it also happens on my PC.
I have to ask if I can send you one.
This would make it public or remain to you?

Comment 8

[Wayne Mery (:wsmwk)]

Please try https://archive.mozilla.org/pub/thunderbird/nightly/2017/02/2017-02-04-03-02-04-comm-central/thunderbird-54.0a1.en-US.linux-x86_64.tar.bz2 and post your results, and any crash IDs.  It has a patch which the developer hopes will provide us greater insight.

Comment 9

[Andrea]

(In reply to Wayne Mery (:wsmwk, NI for questions) from comment #8)
> Please try
> https://archive.mozilla.org/pub/thunderbird/nightly/2017/02/2017-02-04-03-02-
> 04-comm-central/thunderbird-54.0a1.en-US.linux-x86_64.tar.bz2 and post your
> results, and any crash IDs.  It has a patch which the developer hopes will
> provide us greater insight.

Hi Wayne,
I've tried this version but I have the same crash.
This is my crash ID: bp-ef6fbbe4-9790-4c4a-8b78-b2e932170206

Comment 10

[Wayne Mery (:wsmwk)]

(In reply to Andrea from comment #9)
> (In reply to Wayne Mery (:wsmwk, NI for questions) from comment #8)
> > Please try
> > https://archive.mozilla.org/pub/thunderbird/nightly/2017/02/2017-02-04-03-02-
> > 04-comm-central/thunderbird-54.0a1.en-US.linux-x86_64.tar.bz2 and post your
> > results, and any crash IDs.  It has a patch which the developer hopes will
> > provide us greater insight.
> 
> Hi Wayne,
> I've tried this version but I have the same crash.
> This is my crash ID: bp-ef6fbbe4-9790-4c4a-8b78-b2e932170206

actually, fortunately it is a different signature,  [@ nsImapProtocol::SetupSinkProxy ]

Comment 11

[Jorg K (CEST = GMT+2)]

(In reply to Wayne Mery (:wsmwk, NI for questions) from comment #10)
> > This is my crash ID: bp-ef6fbbe4-9790-4c4a-8b78-b2e932170206
> actually, fortunately it is a different signature,  [@
> nsImapProtocol::SetupSinkProxy ]
It all comes from the same root cause: in SetupSinkProxy() things are being set up without checking. Bug 1335638 has a patch to tighten the checking here.

Comment 12

[Jorg K (CEST = GMT+2)]

This was caused by bug 1328814 and will be fixed in 45.7.1 by backing out that bug.

Other versions will be fixed differently, see bug 1335638. I'm closing this now since we have four open bugs for the same issue which is well understood.