Closed
Bug 133689
Opened 22 years ago
Closed 15 years ago
problems loading messages after getting "Internal Syntax Error"
Categories
(MailNews Core :: Networking: IMAP, defect)
Tracking
(Not tracked)
RESOLVED
WORKSFORME
People
(Reporter: bugzilla, Assigned: Bienvenu)
Details
Sometimes you get the "Internal Syntax Error" error. Just after this mozilla refuses to load any messages. You are not provided with any error message, clicking on the message just doesn't do anything. This is properly due to the lack of a IMAP connection or something. Not really sure what's going on just the IMAP parser hits a "Internal Syntax Error". spin of from bug 126987
Reporter | ||
Comment 1•22 years ago
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forgot to say that the failure to load only seems to affect the same folder as where you got the "Internal Syntax Error". Loading messages from other folders works fine. Restartuing mozilla makes it possible to load all messages again.
Comment 2•21 years ago
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I'm getting this with Mozilla 1.5 on Linux, IMAP'd to an MS Exchange 2000 server. (I had this problem with 1.4.1, too.) It happens randomly (as far as I can tell), maybe 1 in 20 or 30 messages has the problem. Once mozilla fails to read a message, I cannot get it to re-try. It leaves the body blank, and doesn't even update the header info when the problematic message is selected (just leaves whatever was there previously). I've attached a bit of the log (the log shows that it got the header of the message correctly, there was just a problem (no data?) when getting the body.) Only workaround I know is to restart mozilla (just restarting mailnews is insufficient). Here's the server version info: 98311[8a07520]: 86c67d8:pa-exch2.mycompany.com:NA:CreateNewLineFromSocket: * OK Microsoft Exchange 2000 IMAP4rev1 server version 6.0.6249.0 (pa-exch6.mycompany.com) ready. Here's the log around one of the problematic messages: 196618[8e93230]: 8f2d328:pa-exch2.mycompany.com:S-AutoFile/fun:ProcessCurrentURL: entering 196618[8e93230]: 8f2d328:pa-exch2.mycompany.com:S-AutoFile/fun:SendData: 7 check 196618[8e93230]: 8f2d328:pa-exch2.mycompany.com:S-AutoFile/fun:CreateNewLineFromSocket: * 341 EXISTS 196618[8e93230]: 8f2d328:pa-exch2.mycompany.com:S-AutoFile/fun:CreateNewLineFromSocket: * 2 RECENT 196618[8e93230]: 8f2d328:pa-exch2.mycompany.com:S-AutoFile/fun:CreateNewLineFromSocket: 7 OK CHECK completed. 196618[8e93230]: 8f2d328:pa-exch2.mycompany.com:S-AutoFile/fun:SendData: 8 UID fetch 341:* (FLAGS) 196618[8e93230]: 8f2d328:pa-exch2.mycompany.com:S-AutoFile/fun:CreateNewLineFromSocket: * 341 FETCH (FLAGS (\Recent) UID 341) 196618[8e93230]: 8f2d328:pa-exch2.mycompany.com:S-AutoFile/fun:CreateNewLineFromSocket: 8 OK FETCH completed. 196618[8e93230]: 8f2d328:pa-exch2.mycompany.com:S-AutoFile/fun:SendData: 9 UID fetch 341 (UID RFC822.SIZE FLAGS BODY.PEEK[HEADER.FIELDS (From To Cc Subject Date Message-ID Priority X-Priority References Newsgroups In-Reply-To List-Id X-Bugzilla-Reason X-Bugzilla-Reason X-Bugzilla-Reason X-Bugzilla-Reason X-Bugzilla-Reason X-Bugzilla-Reason X-Bugzilla-Reason X-Bugzilla-Reason X-Bugzilla-Reason)]) 196618[8e93230]: 8f2d328:pa-exch2.mycompany.com:S-AutoFile/fun:CreateNewLineFromSocket: * 341 FETCH (UID 341 RFC822.SIZE 3682 FLAGS (\Recent) BODY[HEADER.FIELDS (From To Cc Subject Date Message-ID Priority X-Priority References Newsgroups In-Reply-To List-Id X-Bugzilla-Reason X-Bugzilla-Reason X-Bugzilla-Reason X-Bugzilla-Reason X-Bugzilla-Reason X-Bugzilla-Reason X-Bugzilla-Reason X-Bugzilla-Reason X-Bugzilla-Reason)] {284} 196618[8e93230]: 8f2d328:pa-exch2.mycompany.com:S-AutoFile/fun:STREAM:OPEN Size: 3682: Begin Message Download Stream 196618[8e93230]: 8f2d328:pa-exch2.mycompany.com:S-AutoFile/fun:CreateNewLineFromSocket: From: "Sriram Sankar" <sriram@mycompany.com> 196618[8e93230]: 8f2d328:pa-exch2.mycompany.com:S-AutoFile/fun:CreateNewLineFromSocket: To: "Fun-List" <fun-list@mycompany.com> 196618[8e93230]: 8f2d328:pa-exch2.mycompany.com:S-AutoFile/fun:CreateNewLineFromSocket: Subject: [Fun-list] Learning to use fire extinguishers 196618[8e93230]: 8f2d328:pa-exch2.mycompany.com:S-AutoFile/fun:CreateNewLineFromSocket: Date: Tue, 21 Oct 2003 11:51:12 -0700 196618[8e93230]: 8f2d328:pa-exch2.mycompany.com:S-AutoFile/fun:CreateNewLineFromSocket: Message-ID: <460A22F8DE34AA49B533BEBF24C66831032D5F@pa-exch6.mycompany.com> 196618[8e93230]: 8f2d328:pa-exch2.mycompany.com:S-AutoFile/fun:CreateNewLineFromSocket: List-Id: <fun-list.mycompany.com> 196618[8e93230]: 8f2d328:pa-exch2.mycompany.com:S-AutoFile/fun:CreateNewLineFromSocket: 196618[8e93230]: 8f2d328:pa-exch2.mycompany.com:S-AutoFile/fun:CreateNewLineFromSocket: ) 196618[8e93230]: 8f2d328:pa-exch2.mycompany.com:S-AutoFile/fun:STREAM:CLOSE: Normal Message End Download Stream 196618[8e93230]: 8f2d328:pa-exch2.mycompany.com:S-AutoFile/fun:CreateNewLineFromSocket: 9 OK FETCH completed. 196618[8e93230]: 8f2d328:pa-exch2.mycompany.com:S-AutoFile/fun:ProcessCurrentURL: entering 196618[8e93230]: 8f2d328:pa-exch2.mycompany.com:S-AutoFile/fun:SendData: 10 UID fetch 341 (UID RFC822.SIZE BODY[]) 196618[8e93230]: 8f2d328:pa-exch2.mycompany.com:S-AutoFile/fun:CreateNewLineFromSocket: * 341 FETCH (UID 341 RFC822.SIZE 3682 BODY[] FLAGS (\Seen \Recent)) 196618[8e93230]: 8f2d328:pa-exch2.mycompany.com:S-AutoFile/fun:STREAM:OPEN Size: 3682: Begin Message Download Stream 196618[8e93230]: 8f2d328:pa-exch2.mycompany.com:S-AutoFile/fun:CreateNewLineFromSocket: 10 OK FETCH completed. 196618[8e93230]: 8f2d328:pa-exch2.mycompany.com:S-AutoFile/fun:STREAM:CLOSE: Normal Message End Download Stream 196618[8e93230]: 8f2d328:pa-exch2.mycompany.com:S-AutoFile/fun:PARSER:Internal Syntax Error: %s: 10 OK FETCH completed. 196618[8e93230]: 8f2d328:pa-exch2.mycompany.com:S-AutoFile/fun:SendData:TellThreadToDie: 11 logout 196618[8e93230]: 8f2d328:pa-exch2.mycompany.com:S-AutoFile/fun:TellThreadToDie: close socket connection
Updated•20 years ago
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Product: MailNews → Core
Comment 3•17 years ago
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still see this problem?
Assignee: mscott → bienvenu
QA Contact: grylchan → networking.imap
Comment 4•16 years ago
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Patrick writes: "I haven't seen this problem, but I stopped using mozilla for email shortly after that." I can't say whether problem is gone.
Comment 5•16 years ago
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I haven't seen that error on any platform. Looking at the code, my not-very-informed guess would be either that the server (Exchange) passed a response that TB/Mozilla couldn't parse, or it ran out of memory. If the error *does* happen again, the server log now includes a line indicating where the error happened, which wasn't there in 2003, so that could be more helpful. See mailnews/imap/src/nsImapServerResponseParser.cpp.
Updated•15 years ago
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Product: Core → MailNews Core
Comment 6•15 years ago
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Let's close this WFM on the strength of comment 5 => WFM
Status: NEW → RESOLVED
Closed: 15 years ago
Resolution: --- → WORKSFORME
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Description
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