133986 - symantecstore.com - can't remove items from shopping cart

Status: RESOLVED WORKSFORME

(Tech Evangelism Graveyard :: English US, defect)

Description

[Nick Stenz]

I'm staring at a copy of Mozilla with a bunch of stuff in my shopping cart right
now (various versions of pcAnywhere, mostly). I'm also staring at a copy of IE
with just one product in the cart.

When I try to change the quantity of something to 0 and then 'update quantity',
the quantity does not update. 2 doesn't work either; the quantity just stays as
1. It works fine in IE.

It doesn't appear to be a JavaScript error- there's nothing in the console, and
it appears that the page is submitting a request to the server and getting a
page in response. I'm not sure what's going on, but it makes me unable to shop
at Symantec's web site, which is completely unacceptable to me.

Would someone please check on this?

Comment 1

[Katsuhiko Momoi]

This is a US web site. On to doron & zach.

Comment 2

[Brant Gurganus]

Confirmed
2002032916/WinXP

Looks like a JavaScript error, however no errors appear in JavaScript console.

Comment 3

[Frankie]

1 year later... 

The scripts on that page are horribly ugly, but works for me in Mozilla
2003032808 Mach-O.

Comment 4

[Bob Clary [:bc] (inactive)]

tech evang june 2003 reorg

Comment 5

[Martin Alderson]

WFM now. Can delete, change quantities etc etc with no problems.