Closed
Bug 1340166
Opened 8 years ago
Closed 8 years ago
Can not print after upgrade.
Categories
(Core :: Printing: Output, defect)
Tracking
()
RESOLVED
INCOMPLETE
People
(Reporter: morgandeath, Unassigned, NeedInfo)
References
Details
User Agent: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:51.0) Gecko/20100101 Firefox/51.0
Build ID: 20170125094131
Steps to reproduce:
Trying to print anything from fire fox 51.0.1 32bit on vista home 64bit.
I have tried a refresh has well as uninstalling and reinstalling.
Actual results:
give error that an error has accured and cannot print.
Expected results:
Should have printed out on-line banking, Weather or anything from the browser.
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Reporter | |
Updated•8 years ago
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Severity: normal → major
OS: Unspecified → Windows Vista
Hardware: Unspecified → x86
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Reporter | |
Comment 1•8 years ago
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I can uninstall the printer driver and reinstall them and it will print for a couple of hours. Then i can not print until i reinstall drivers. (HP).
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Comment 2•8 years ago
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Does this problem also happen with other applications than Firefox?
What is the exact and complete error message?
Flags: needinfo?(morgandeath)
That sounds like a duplicate of bug 1337413 which is fixed in 52+.
Could you download Beta and confirm if it works (or not) on your machine.
https://www.mozilla.org/en-US/firefox/beta/all/
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Comment 4•8 years ago
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(In reply to Loic from comment #3)
> That sounds like a duplicate of bug 1337413 which is fixed in 52+.
52 is released. If you can still reproduce this when using 52 or newer then please reopen the bug
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Resolution: --- → INCOMPLETE
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Description
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