134097 - always crash opening mail after purging msgs (profile corruption?)

Status: VERIFIED DUPLICATE of bug 149059

(SeaMonkey :: MailNews: Message Display, defect)

Description

[sairuh (rarely reading bugmail)]

found using 2002.03.26.08 linux comm bits on linux rh7.2, although i think the
particular build might not be relevant.

when i recently accessed my mail, i got dlg warnings that my disk quota for mail
on the IMAP server was reached. in an automated mail i rec'd, i was told to
remove msgs, with the suggestion to visit http://nsmail-2.mcom.com/ for more
info... anyhow here's what i did (from what i can recall):

1. in the n6.x mail client, i attempted to delete a few messages with large
attachments as well as empty out some folders that had a huge amount of (mostly
unread) messages. i cannot remember whether it was when i clicked to view the
message or folder contents, or right after i had hit Delete to remove them, but
i kept getting those nagging "you've exceeding your mail disk quota" warnings.
but when i emptied the Trash, the messages seemed to have gone away...

2. however, when i went to view another message or folder (after emptying
trash), i kept getting the nag warning. so, i went to http://nsmail-2.mcom.com/
to see what info i can find...

3. unfortunately, that page wouldn't load in n6.x. so, i fired up communicator
4.7x and managed to login there.

4. i noticed that one of messages supposedly removed in (1) was still there, so,
i deleted it again from http://nsmail-2.mcom.com/ --i also did a bit of minor
cleanup by deleting an old mail folder or two.

5. when i was done, i logged out and quit 4.7x.

6. went back to mail in n6.x and clicked Get New Msgs button.

results: crash.

7. restarted n6.x, selected Tasks > Mailnews, logged in...

results: crashed again.

...wash, rinse, repeat: i could no longer access my mail. i've tried removing
the .msf files, the panacea.dat, localstore.rdf, XUL.mfasl, but i still keep
crashing when opening files.

short of creating a new profile, are there other possible workarounds?

note: this is not a problem with a new profile, nor was it a problem on win2k
with an older profile...so some sort of corruption is going on, methinks.

the talkback reports for getting new msgs and opening mail are the same:

libc.so.6 + 0x85b3a (0x40542b3a)
nsMsgIMAPFolderACL::BuildInitialACLFromCache()
nsMsgIMAPFolderACL::nsMsgIMAPFolderACL()
nsImapMailFolder::GetFolderACL()
nsImapMailFolder::GetCanFileMessages()
nsImapMailFolder::MoveIncorporatedMessage()
nsImapMailFolder::ApplyFilterHit()
nsMsgFilterList::ApplyFiltersToHdr()
nsImapMailFolder::NormalEndHeaderParseStream()
XPTC_InvokeByIndex()
EventHandler()
PL_HandleEvent()
PL_ProcessPendingEvents()
nsEventQueueImpl::ProcessPendingEvents()
event_processor_callback()
our_gdk_io_invoke()
libglib-1.2.so.0 + 0xff9e (0x40390f9e)
libglib-1.2.so.0 + 0x11773 (0x40392773)
libglib-1.2.so.0 + 0x11d39 (0x40392d39)
libglib-1.2.so.0 + 0x11eec (0x40392eec)
libgtk-1.2.so.0 + 0x94333 (0x402ae333)
nsAppShell::Run()
nsAppShellService::Run()
netscape-bin + 0x84e9 (0x080504e9)
netscape-bin + 0x8cc7 (0x08050cc7)
libc.so.6 + 0x1c507 (0x404d9507)

Comment 1

[(not reading, please use [e-mail] instead)]

this might be a topcrash.

I'll debug with sarah on her machine soon.

Comment 2

[Michael Buckland]

Mail News bug team needs to know if this happens on Windows.

Comment 3

[Olga]

My steps to reproduce on Linux - no crash: 
1. With opened current build N6, I open Comm 4.7.
2. Using the same account in both clients: I delete some messages from Comm 4.7.
3. Quit Comm 4.7.
4. Come back to our N6, the same account. Check new messages, read them, go to
another folder.

Another combination - not to quit Comm 4.7 and come back to our N6. No problem.

The same steps to check on Win2K - no problem.

Comment 4

[lchiang]

This could be profile specific (i.e. profile got into a state to run into this).
cc: some folks from talkback team to see if this is a topcrash.

Would an IMAP log help here, David/Seth?  If so, we can direct sairuh to obtain 
one.

Comment 5

[sairuh (rarely reading bugmail)]

using a mozilla debug on linux (from last night), i don't crash using the same
profile i used as originally reported.

also, when i then tested the profile using 2002.04.04.10 commercial linux bits,
i didn't crash either.

hmmm...

Comment 6

[David :Bienvenu]

see bug 128386 for possible steps to recreate this problem.

Comment 7

[Peter Trudelle]

Seth, why do you think this is related to QuickLaunch, which is only on Windows?

Comment 8

[David :Bienvenu]

That was me (bienvenu) that thought it was related. The stack traces are exactly
the same, and it's a very odd stack trace for a crash - it's a bit hard to
explain without going down to the code level but suffice it to say that it has
to be something very weird going on to crash there, and the odds are stacked
against there being two weird things going on causing this crash  - it might be
that there's a profile corruption that's easy to recreate with quick launch and
not so easy otherwise. I haven't verified that bug 128386 is really recreatable
and generates this crash but I'll try.

Comment 9

[Michael Buckland]

Discussed in Mail News bug mtg with Engineering QA and PjM.  Decided to ADT2 and
plus this bug.

Comment 10

[Michael Buckland]

per mail news bug mtg, plus is contingent on bug 128386 being usable to
reproduce this

Comment 11

[David :Bienvenu]

bug 128386 works for me - I thought it might be Cavin's recent checkin to null
out the server pointer when shutting down, but I commented that out and still
could not recreate bug 128386 - perhaps some other fix went in? I think this
should be wfm, since sairuh can't reproduce it either now. marking wfm.

Comment 12

[Olga]

Verified wfm on recent trunk builds.

Comment 13

[David :Bienvenu]

reopening to dup correctly

Comment 14

[David :Bienvenu]

dup of 149059

*** This bug has been marked as a duplicate of 149059 ***

Comment 15

[[e-mail] (gone - use [e-mail] instead)]

verified dup