1346670 - Watch video and browser fozen for a few second

Status: VERIFIED DUPLICATE of bug 1345814

(Core :: Audio/Video: Playback, defect)

Description

[Nokizilla]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:55.0) Gecko/20100101 Firefox/55.0
Build ID: 20170312030213

Steps to reproduce:

Watch video on facebook or youtube


Actual results:

Still can hear sound but the browser frozen, the spin from the mouse appear, wait for a few second then everything is all good. Happen since Nightly version 7/8 or 8/3 forward.


Expected results:

Smoothly video without frozen the browser.

This happen a few other sites but mostly on the video

Comment 1

[Loic]

I can't reproduce it with FF55 on Win 7.

Does it work in safe mode?
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

With a fresh profile?
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

In addition, could you type about:support and copythe "graphics" section.

Comment 2

[Nokizilla]

Still happen with fresh profile. Watch the video on Facebook news feed, frozen a few seconds, less than in new profile.

Moz regression:

app_name: firefox
build_date: 2017-03-08 08:58:24.860000
build_file: C:\Users\JINGVIN\.mozilla\mozregression\persist\0d4603ebe97e--mozilla-inbound--firefox-55.0a1.en-US.win64.zip
build_type: inbound
build_url: https://queue.taskcluster.net/v1/task/ZLNWojd0QM-ByfAR4HrWTw/runs/0/artifacts/public%2Fbuild%2Ffirefox-55.0a1.en-US.win64.zip
changeset: 0d4603ebe97ee5e364be000ebfa5e5121be17e11
pushlog_url: https://hg.mozilla.org/integration/mozilla-inbound/pushloghtml?fromchange=4e90c48f26179dc59150ae002a46666014fd3cbc&tochange=0d4603ebe97ee5e364be000ebfa5e5121be17e11
repo_name: mozilla-inbound
repo_url: https://hg.mozilla.org/integration/mozilla-inbound
task_id: ZLNWojd0QM-ByfAR4HrWTw



Graphic section info:

Graphics
Features
Compositing	Direct3D 11
Asynchronous Pan/Zoom	wheel input enabled; touch input enabled; scrollbar drag enabled
WebGL 1 Driver WSI Info	EGL_VENDOR: Google Inc. (adapter LUID: 00000000000083b7)
EGL_VERSION: 1.4 (ANGLE 2.1.0.2a250c8a0e15)
EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource 
EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses 
WebGL 1 Driver Renderer	Google Inc. -- ANGLE (AMD Radeon R7 200 Series Direct3D11 vs_5_0 ps_5_0)
WebGL 1 Driver Version	OpenGL ES 2.0 (ANGLE 2.1.0.2a250c8a0e15)
WebGL 1 Driver Extensions	GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object 
WebGL 1 Extensions	ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture
WebGL 2 Driver WSI Info	EGL_VENDOR: Google Inc. (adapter LUID: 00000000000083b7)
EGL_VERSION: 1.4 (ANGLE 2.1.0.2a250c8a0e15)
EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource 
EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses 
WebGL 2 Driver Renderer	Google Inc. -- ANGLE (AMD Radeon R7 200 Series Direct3D11 vs_5_0 ps_5_0)
WebGL 2 Driver Version	OpenGL ES 3.0 (ANGLE 2.1.0.2a250c8a0e15)
WebGL 2 Driver Extensions	GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object 
WebGL 2 Extensions	EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc
Audio Backend	wasapi
Direct2D	true
DirectWrite	true (10.0.14393.351)
GPU #1
Active	Yes
Description	AMD Radeon R7 200 Series
Vendor ID	0x1002
Device ID	0x6613
Driver Version	21.19.519.2
Driver Date	2-10-2017
Drivers	aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Subsys ID	00000000
RAM	2048
Diagnostics
ClearType Parameters	DISPLAY1 [ Gamma: 2.2 Pixel Structure: RGB ClearType Level: 50 Enhanced Contrast: 200 ] DISPLAY2 [ Gamma: 2.2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 300 ] DISPLAY3 [ Gamma: 2.2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 300 ] 
AzureCanvasAccelerated	0
AzureCanvasBackend	Direct2D 1.1
AzureCanvasBackend (UI Process)	skia
AzureContentBackend	Direct2D 1.1
AzureContentBackend (UI Process)	skia
AzureFallbackCanvasBackend (UI Process)	cairo
GPUProcessPid	16084
GPUProcess	
ClearType Parameters	DISPLAY1 [ Gamma: 2.2 Pixel Structure: RGB ClearType Level: 50 Enhanced Contrast: 200 ] DISPLAY2 [ Gamma: 2.2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 300 ] DISPLAY3 [ Gamma: 2.2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 300 ] 
Decision Log
WEBRENDER	
unavailable by runtime: Build doesn't include WebRender

Comment 3

[Loic]

Maybe a duplicate of bug 1345814.

Comment 4

[Blake Wu [:bwu][:blakewu]]

Nokizilla,
Since bug 1345814 has been fixed, could you help use the latest nightly to test it again?

Comment 5

[Nokizilla]

Seem like fixed, everything is working smoothly. Thank you!