Document not visable in Firefox pdf viewer

RESOLVED WONTFIX

Status

()

Firefox
PDF Viewer
RESOLVED WONTFIX
9 months ago
6 months ago

People

(Reporter: henri.deswaef, Unassigned)

Tracking

52 Branch
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(1 attachment)

(Reporter)

Description

9 months ago
Created attachment 8851052 [details]
Schermafbeelding 2017-03-24 om 18.44.32.png

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:52.0) Gecko/20100101 Firefox/52.0
Build ID: 20170316213829

Steps to reproduce:

I open my application (exact onlline) in firefox in the PDF viewer there is the document not visable -> when I click for download I see my document? So there is somethink wrong with firefox pdf viewer. In other apliaction I have it also.
This bug was filed as a Firefox security issue, but it doesn't seem that way. Can you please clarify? Also, do you have a link to a site that shows the problem? It's hard to debug problems based only on a screenshot.
Flags: needinfo?(henri.deswaef)
Component: Print Preview → PDF Viewer
Product: Core → Firefox
(Reporter)

Comment 2

9 months ago
the problem is I can't give this sites because it is with login and password, can we skype then I can shre my screen and show you.
Flags: needinfo?(henri.deswaef)
(Reporter)

Comment 3

9 months ago
(In reply to Ryan VanderMeulen [:RyanVM] from comment #1)
> This bug was filed as a Firefox security issue, but it doesn't seem that
> way. Can you please clarify? Also, do you have a link to a site that shows
> the problem? It's hard to debug problems based only on a screenshot.

the problem is I can't give this sites because it is with login and password, can we skype then I can shre my screen and show you.
Group: core-security
(Reporter)

Comment 4

7 months ago
what is the status?

Comment 5

6 months ago
Hello,

Can you check the status of the Firefox Multiprocess mode (aka e10s) in about:support ?

If it's enabled, disable the multiprocess mode. To do so, go to about:config, look for "tabs.remote" entries and set all of them to false. Restart Firefox and retry to visualize your PDF.
Without a testcase, there is not much we can do. Closing. Please reopen if you provide a testcase that we can reproduce your issue.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 6 months ago
Resolution: --- → WONTFIX
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