1350387 - Document not visable in Firefox pdf viewer

Status: RESOLVED WONTFIX

(Firefox :: PDF Viewer, defect)

Description

[henri.deswaef]

Attachment: Schermafbeelding 2017-03-24 om 18.44.32.png

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:52.0) Gecko/20100101 Firefox/52.0
Build ID: 20170316213829

Steps to reproduce:

I open my application (exact onlline) in firefox in the PDF viewer there is the document not visable -> when I click for download I see my document? So there is somethink wrong with firefox pdf viewer. In other apliaction I have it also.

Comment 1

[Ryan VanderMeulen [:RyanVM]]

This bug was filed as a Firefox security issue, but it doesn't seem that way. Can you please clarify? Also, do you have a link to a site that shows the problem? It's hard to debug problems based only on a screenshot.

Comment 2

[henri.deswaef]

the problem is I can't give this sites because it is with login and password, can we skype then I can shre my screen and show you.

Comment 3

[henri.deswaef]

(In reply to Ryan VanderMeulen [:RyanVM] from comment #1)
> This bug was filed as a Firefox security issue, but it doesn't seem that
> way. Can you please clarify? Also, do you have a link to a site that shows
> the problem? It's hard to debug problems based only on a screenshot.

the problem is I can't give this sites because it is with login and password, can we skype then I can shre my screen and show you.

Comment 4

[henri.deswaef]

what is the status?

Comment 5

[b.bellec]

Hello,

Can you check the status of the Firefox Multiprocess mode (aka e10s) in about:support ?

If it's enabled, disable the multiprocess mode. To do so, go to about:config, look for "tabs.remote" entries and set all of them to false. Restart Firefox and retry to visualize your PDF.

Comment 6

[Sylvestre Ledru [:Sylvestre]]

Without a testcase, there is not much we can do. Closing. Please reopen if you provide a testcase that we can reproduce your issue.