1351115 - Widevine crash on Netflix

Status: RESOLVED WORKSFORME

(Core :: Audio/Video: Playback, defect, P1)

Description

[Pierre Rudloff]

I get Widevine crashes on Netflix.

Steps to reproduce:
1. Play a video
2. Open netflix.com in another tab while the video is playing

Here are a few dumps:
https://crash-stats.mozilla.com/report/index/bp-28078fb0-ebd4-423d-a34d-e96732170327
https://crash-stats.mozilla.com/report/index/bp-507bc92c-8b15-48ce-a57c-464f22170327
https://crash-stats.mozilla.com/report/index/bp-1809d484-3037-41ad-854a-f7d7b2170327

Comment 1

[Anthony Jones (:ajones, :kentuckyfriedtakahe, :k17e)]

Is this still reproducible?

Comment 2

[Pierre Rudloff]

I can still reproduce with Firefox 52.1.0: https://crash-stats.mozilla.com/report/index/9b8df92f-95a8-42f3-8fbd-4e3c51170529

Comment 3

[Blake Wu [:bwu][:blakewu]]

(In reply to Pierre Rudloff from comment #2)
> I can still reproduce with Firefox 52.1.0:
> https://crash-stats.mozilla.com/report/index/9b8df92f-95a8-42f3-8fbd-
> 4e3c51170529
From our crashes report website[1], it looks it only happens on Firefox 52. Our latest released version is Firefox 53. Could you switch to use 53? 

[1]https://crash-stats.mozilla.com/signature/?product=Firefox&signature=libxul.so%400x1a32b83%20%7C%20libxul.so%400xcad2ff%20%7C%20libxul.so%400x31064af%20%7C%20libxul.so%400x9e74e7%20%7C%20libxul.so%400x31096f4%20%7C%20libxul.so%400x1a355da%20%7C%20libxul.so%400xced164%20%7C%20libxul.so%400xcb5038%20%7C%20libxul.so%400xc96bd9%20%7C%20libxul.so%400xcb7148%20%7C%20libxul.so%400xcb72e2%20%7C%20libxul.so%400xc9b1e...&date=%3E%3D2016-12-01T02%3A12%3A21.000Z&date=%3C2017-06-01T02%3A12%3A21.000Z&_columns=date&_columns=product&_columns=version&_columns=build_id&_columns=platform&_columns=reason&_columns=address&_columns=install_time&_sort=-date&page=1#reports

Comment 4

[Pierre Rudloff]

My netbook has Firefox 53 and indeed I can't reproduce.
But my main computer uses Firefox ESR and would prefer to stick with that.

Comment 5

[Pierre Rudloff]

It seems Netflix now detects when it is opened in a second tab and just displays a "Netflix does not support multiple tabs" error in this tab without crashing.