Closed Bug 1357172 Opened 5 years ago Closed 5 years ago

Netflix Error Code: F7355-1204 when trying to play on Firefox 52

Categories

(Core :: Audio/Video: Playback, enhancement)

52 Branch
x86_64
Linux
enhancement
Not set
normal

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: nabeelkomer, Unassigned)

Details

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:52.0) Gecko/20100101 Firefox/52.0
Build ID: 20170321232041



Actual results:

Netflix says:
Whoops, something went wrong...
Netflix Video Player Unavailable

We're having trouble playing Netflix on your browser. Please make sure you are on an official version of Firefox.
OS: Unspecified → Linux
Hardware: Unspecified → x86_64
Netflix should work with FF52 on Linux according to bug 1181884.

Is media.eme.enabled=true in about:config?

Could you test with a fresh profile?
https://support.mozilla.org/t5/Install-and-Update/Use-the-Profile-Manager-to-create-and-remove-Firefox-profiles/ta-p/2914
Component: Untriaged → Audio/Video: Playback
Flags: needinfo?(nabeelkomer)
Product: Firefox → Core
media.eme.enabled is set to true. It plays with a new profile. Do you have suggestions about making it work with my existing profile? I don't want to loose it.
Flags: needinfo?(nabeelkomer)
Did you try to remove cookies related to Twitch and browser cache?
Sorry, Netflix.
I cleared all the cookies and it worked. Thanks.
Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Resolution: --- → WORKSFORME
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