136029 - Build 2002040608 just opens a grey browser-window

Status: VERIFIED DUPLICATE of bug 135222

(SeaMonkey :: UI Design, defect)

Description

[Robert Hofmann]

From Bugzilla Helper:
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; 1&1 Internet AG)
BuildID:    2002040608

Yesterday, I tried to switch from build 2002032603 to nightly/latest of 
20020405 with exactly the same result as build 2002040608: when I start 
Mozilla, "Mail & Newsgroups" seem to work as normal, but the opened browser 
window is just a grey frame without content (see attachment). It is also not 
possible to open a new browser-window.

Unfortunately I am currently not able to get Mozilla working again because 
trying to switch back to 2002032603 (using mozilla-win32-installer-sea.exe), 
Mozilla does not work correct after re-installing the old version.

Maybe someone can give me a hint, what of the latest builds is working or how I 
can get the current build working?

Reproducible: Always
Steps to Reproduce:
On my system, just start it.

Actual Results:  A grey browser-window

Expected Results:  A normal browser-window as usual.

Comment 1

[Robert Hofmann]

Attachment: Grey browser window...

Comment 2

[Frederic Bezies]

Using 2002040608 build since its /release/ and no grey window problem.

Tried a clean install ?

Comment 3

[Adam Hauner]

WFM 2002040608/Win2K

Comment 4

[Robert Hofmann]

Attachment: My current preferences (prefs.js)

My original cfg was generated by one of the first Mozilla 0.9.x by converting
my old NS4 prefs. Since then, I use them.

Comment 5

[Robert Hofmann]

I will try, but please tell me the exact steps for a "clean install". I do not 
want to loose my current cfgs, pws, formdata, adressbook etc...

Comment 6

[Robert Hofmann]

Attachment: Now the mail-window is going mad too

I just restarted Mozilla (without changing anything!). This time, the browser
window was ok but the mail-window was corrupted...

Comment 7

[Robert Hofmann]

I have just created an incident, for the second situation (second attached 
image).

ID: TB4916368W

Hope, it helps...

Comment 8

[Sebastian Biallas]

Uninstall reinstall should solve problem..
(If not, reopen)

*** This bug has been marked as a duplicate of 135222 ***

Comment 9

[Robert Hofmann]

Heureka! I got it working again! ;-)

I just removed the complete Mozilla-program-folder an re-installed 2002040608 
and IT WORKS AGAIN!!!

But maybe the installation-routines should be improved a bit to also clean the 
old files before installing new one.

Comment 10

[Matthias Versen [:Matti]]

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