1363274 - Cannot Download Rest of Truncated Messages

Status: RESOLVED DUPLICATE of bug 1361020

(MailNews Core :: Attachments, defect)

Description

[David E. Ross]

Windows 7 Ultimate
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.1.0
Protocols:  POP3 and SMTP
For E-mail:  "To save disk space, do not download:" "Messages larger than" set to 75 KB

For messages greater than 75 KB because of large attachments (photos), I get 

> Truncated!
>
>This message exceeded the Maximum Message Size set in Account Settings, so 
>we have only downloaded the first few lines from the mail server.
> 
> Download the rest of the message.

with the last line resembling a link.  When I try to download the rest of the message by selecting that last line, nothing happens.  

Thunderbird Notes for 52.1.0 indicates this is a problem with IMAP, but I see it with SMTP/POP3.  Although this would thus appear to be a known problem, I could not find another bug report on it.  

I see this problem in Safe Mode, even after setting
browser.cache.memory.capacity = 200000
browser.cache.memory.max_entry_size = -1

Comment 1

[David E. Ross]

Mozilla/5.0 (Windows NT 6.1; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.0.1

I reverted back to Thunderbird 52.0.1 and determined that this is not a problem with that version.  Thus, this is a new problem in 52.1.0.  

Since there is no workaround within Thunderbird, this is a Major bug.  The only workaround is to use a browser to access the E-mail server, and that works only if the user's E-mail host allows Webmail access.

Comment 2

[Jorg K (CEST = GMT+2)]

Yes, you're right, we regressed this in TB 52.1. It will be fixed in TB 52.2 again and it's already fixed in TB 55 Daily.

Comment 3

[Jorg K (CEST = GMT+2)]

One option is of course to always download the entire message.