Closed Bug 1363471 Opened 8 years ago Closed 8 years ago

Auto update to v53.0.2 (64) XPS print no longer works

Categories

(Toolkit :: Printing, defect)

Product:
Toolkit
Component:
Printing
Version:
53 Branch
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED INCOMPLETE

People

(Reporter: cesces1, Unassigned, NeedInfo)

Details

(Keywords: regression)

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:53.0) Gecko/20100101 Firefox/53.0 Build ID: 20170504105526 Steps to reproduce: IE 11 XPS print works. 5/9/2017 Firefox XPS print worked yesterday 5/8/2017 Actual results: Firefox was auto updated today to v53.0.2.6333 (from installed programs list) Tried to Firefox XPS print { and others:PDf, Printer} All Fail. Need way to rollback. or Need fixed immediately. Worked yesterday. This occurred when conducting important transactions. Expected results: IT needs WORK and PATCH needs to be Thoroughly QA'd before release.
Component: Untriaged → Printing
Keywords: regression
Product: Firefox → Toolkit
Itried with both FF53 32b/64b on Win 7, no issue to print with the XPS virtual printer. Could you test: 1) in safe mode: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode?cache=no 2) with a fresh profile: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles Does it work better?
Flags: needinfo?(cesces1)
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Resolution: --- → INCOMPLETE
You need to log in before you can comment on or make changes to this bug.