1365207 - Crash in OOM | large | js::AutoEnterOOMUnsafeRegion::crash | js::AutoEnterOOMUnsafeRegion::crash | js::TenuringTracer::moveToTenured

Status: RESOLVED DUPLICATE of bug 1337105

(Core :: JavaScript Engine, defect)

Description

[Trevor Skywalker]

This bug was filed from the Socorro interface and is 
report bp-5a9b6777-eb0e-44dd-bd18-1916b0170512.
=============================================================

User Comments:  The screen just went black and everything disappeared.

Comment 1

[Trevor Skywalker]

c05a663b-38da-4da3-b861-63ec00170514 	Computer keeps telling me that Mozilla Firefox not responding!!! 	2017-05-14 13:50:03 	en-ZA 
f67a8434-3711-4f84-b1c0-7135f0170515 	Several windows open, some tech news, some general browsing. All windows with multiple tabs, but probably not more than 10-12. 	2017-05-15 19:27:26 	en-US 
c89ce848-667c-4431-a0c3-da9f40170510 	"tell Mozilla about this crash so they can fix it " I am having 100's of crashes when will they be fixed? 	2017-05-10 09:26:53 	en-US
a548b0fb-b16c-4423-88b5-f561f0170511 	I was away from the PC when Firefox crashed. It occurs frequently -- I'm suspecting that Firefox or one of the scripts in one of the tabs, doesn't work well with one of the PC sleep modes. PLEASE advise, if you can shed light on the crashes. 	2017-05-11 17:23:54 	en-US
dddd7ee9-ddf3-431a-be2c-03b420170512 	I had several 10-15 second intervals where "Not Responding" was delayed prior to the crash. That's always a sign of impending doom. 	2017-05-12 05:05:52 	en-US
89c4f7c5-1f5e-4d4d-93df-e4eed0170512 	Was just on my front page 	2017-05-12 05:19:27 	en-US
cb4246ca-dac8-4ea9-b79e-c706f0170512 	another screw-up 	2017-05-12 19:20:12 	en-US
5594dd77-9ec1-492c-af98-d85910170513 	again, again and again - - what's going on???? 	2017-05-13 14:25:17 	en-US
bcb2f508-408e-4521-afd2-6a3c10170513 	When is there going to be a new version to fix this problem? 	2017-05-13 08:20:24 	en-US
a0dc8197-db30-49e0-afd5-ff35d0170513 	AGAIN!!I was on Facebook. 	2017-05-13 11:28:50 	en-US
b31a5e62-ff75-4944-b33d-1e6f90170514 	I've been having troubles (cutting and pasting, semi-freeze ups), for several minutes before now. And then I get your crash message. Distressing! 	2017-05-14 22:23:12 	en-US
48c3134b-32ab-4d67-935d-2a0890170509 	crashes on start up. Uninstalled and re-installed. same problem 	2017-05-09 19:52:53 	en-GB 
f148af7a-4f07-4c9e-8357-adb5a0170510 	v53 is horrible!! Always crashing. Never had this problem with Firefox on any of the other versions. 	2017-05-10 23:01:43 	en-US
bc88278d-a561-4a60-b54c-6a8c00170512 	It is extremely lot of trouble, always says Firefox don't answer, more and less all the time, get so fustrated. 	2017-05-12 15:33:52 	en-US 
daadc16e-d534-43b4-be3c-3664e0170511 	Facebook. About the 10th time today. I even switched to IE for a while. Don't know whether it's FF or FB. 	2017-05-11 23:26:29 	en-US
53d238e0-7687-4d6f-b3b3-8c7f10170513 	Sudden loss of Facebook and email 	2017-05-13 02:12:56 	en-US 
7a92baf8-0a4f-45df-9f67-9e6620170516 	you really need to lift up your game. Whenever I have 20+ tabs open (Win 10 Pro, 32GB RAM) Firefox slows down to Sloth mode and often crashes 	2017-05-16 03:28:59 	en-GB
c9ac3a75-8042-42a3-b97f-cdaa30170516 	farmville usually runs fine with Mozilla - in safemode - but keep crashing n ow after update from mozilla 	2017-05-16 05:08:16 	en-US 
ba1903c7-9667-4f9d-9129-8f3c40170514 	Why is Firefox crashing all the time. I get on facebook and thats when it seems to crash. Very annoying!!!!!! 	2017-05-14 15:32:11 	en-US
cb6d14bc-9604-4635-8376-f90920170514 	Facebook comments frame does not load properly (the colour spots do not load and instead the frame vanishes). Common issue. Usually a refresh and retry works within 2-3 attempts, but 3 hard Firefox crashes in a row this time. Just went to new Windows 10 patch, otherwise no changes. 	2017-05-14 21:20:12 	en-US
39f540b8-1624-4abd-b342-dcbca0170515 	Mozilla keeps crashing - It is no use to me like this so I amconsidering deleting it completely 	2017-05-15 09:10:58 	en-US 
be4303bc-5c05-4e16-86e8-c807e0170514 	I do not know how to submit a report. I do not know what happened 	2017-05-14 00:23:49 	en-US 
68363a77-a8b0-4c0c-a62c-776910170509 	Every time I am on Facebook it crashes. 	2017-05-09 18:18:02 	en-US
e1da5780-f15f-449d-b98f-414200170509 	This is getting to be rediculous! I can barely use firefox without it crashing many times a day. Same for husband. It does seem to matter what page I am on. 	2017-05-09 20:21:10 	en-US 
00acc611-3595-4a2a-8109-19ead0170509 	This particular build of firefox is very unstable 	2017-05-09 15:12:54 	en-US
113563e9-356c-4371-be30-63d720170509 	This last 2 versions of Thunder bird have been crashing and/or displaying the desktop instead of message contents in the message display window. 	2017-05-09 15:44:35 	en-US 
54a6d57f-b518-43b1-8cb1-73cc40170511 	Firefox is crashing 2 or 3 times a day. 	2017-05-11 05:13:33 	en-US
55b2ddf0-fc6e-4024-a124-a86a90170512 	This is getting to a regular problem. Not acceptable 	2017-05-12 02:30:21 	en-US 
77d4f6b5-a1a0-4203-a54a-ec51f0170511 	Seems it crashes while on Face Book a lot, hmmmm. 	2017-05-11 15:08:34 	en-US
2c1b2fa2-7653-440a-97df-ed65c0170513 	This is happening far too often. I am about to switch to Chrome forever. https://www.mlb.com/gameday/orioles-vs-royals/2017/05/12/490625#game_state=final,game_tab=,game=490625 	2017-05-13 15:10:26 	en-US 
8ab4628c-3006-4aaa-ac6f-613e00170514 	not sure why this is happening ... three times in the last couple of days 	2017-05-14 13:42:20 	en-US
22db3563-28ab-41f8-a54f-311fa0170514 	It crashed! How about fixing your product? 	2017-05-14 23:57:33 	en-US
cadfc0ef-21d7-40d3-b8cd-d93f20170515 	I was watching Facebook videos. 	2017-05-15 20:45:53 	en-US
38b53c0e-0cca-47a2-93e3-b087f0170516 	Probably CNN being a memory hog again. 	2017-05-16 00:08:13 	en-US

Comment 2

[Trevor Skywalker]

[Tracking Requested - why for this release]:

Signature> OOM | large | js::AutoEnterOOMUnsafeRegion::crash | js::AutoEnterOOMUnsafeRegion::crash | js::TenuringTracer::moveToTenured


Top Crashers for Firefox 53.0.2
Top 50 Crashing Signatures. 7 days ago through 3 minutes ago. 

Top browser crasher #4.


Top Crashers for Firefox 54.0b
Top 50 Crashing Signatures. 7 days ago through 2 minutes ago. 

Top browser crasher #19.

Comment 3

[Trevor Skywalker]

Correlations for Firefox Release

(99.94% in signature vs 15.43% overall) moz_crash_reason = MOZ_CRASH()
(100.0% in signature vs 41.29% overall) reason = EXCEPTION_BREAKPOINT
(42.47% in signature vs 25.67% overall) os_arch = x86 [81.98% vs 26.62% if process_type = null]
(33.89% in signature vs 87.20% overall) plugin_name = null
(47.81% in signature vs 07.73% overall) is_garbage_collecting = 1
(69.23% in signature vs 34.20% overall) ipc_fatal_error_protocol = null [89.85% vs 49.85% if process_type = null]
(66.11% in signature vs 99.92% overall) ipc_message_name = null
(33.89% in signature vs 66.66% overall) ipc_fatal_error_msg = null
(35.33% in signature vs 66.28% overall) abort_message = null
(35.33% in signature vs 65.69% overall) graphics_startup_test = null

Comment 4

[Trevor Skywalker]

Signature report for OOM | large | js::AutoEnterOOMUnsafeRegion::crash | js::AutoEnterOOMUnsafeRegion::crash | js::TenuringTracer::moveToTenured

Showing results from a month ago

Operating System
Windows 7 	21815 	48.8%
Windows Vista 	9225 	20.6%
Windows 10 	8940 	20.0%
Windows 8.1 	3170 	7.1%
Windows XP 	1088 	2.4%
Windows 8 	362 	0.8%
OS X 10.11 	42 	0.1%
Linux   	25 	0.1%
WindowsServ'03 	9 	0.0%
OS X 10.9 	7 	0.0%

Product
Firefox 	53.0.2 	3894 	43.4% 	3921
Firefox 52.1.1esr 	2841 	31.7% 	2312
Firefox 	53.0 	254 	2.8% 	158
Firefox 	54.0b6 	196 	2.2% 	191
Firefox 	54.0b7 	173 	1.9% 	92
Firefox	52.1.0esr 	170 	1.9% 	148
Firefox 	52.0.2 	132 	1.5% 	120
Firefox 	54.0b5 	99 	1.1% 	118
Firefox	52.0.2esr 	64 	0.7% 	53

Process Type
content 	15181 	34.0%

Uptime Range
> 1 hour 	19707 	44.1%
15-60 min 	8649 	19.4%
< 1 min 	5994 	13.4%
1-5 min 	5872 	13.1%
5-15 min 	4466 	10.0%

Architecture
x86 	43285 	96.9%
amd64 	1403 	3.1%

Flash Version
[blank] 	44688 	100.0%

Comment 5

[:Gijs (he/him)]

Why create a dupe of bug 1337105 which you're also CC'd on and commenting on?

Comment 6

[Gerry Chang [:gchang]]

Track 54+/55+ as the volume of crashes is huge.

Comment 7

[Julien Cristau [:jcristau] (back April 22)]

Resetting tracking flags, if we're going to track it should be on 1337105.