Closed
Bug 1365320
Opened 8 years ago
Closed 8 years ago
Long printer delays with Firefox, no problem with IE 11
Categories
(Toolkit :: Printing, defect)
Tracking
()
RESOLVED
WORKSFORME
People
(Reporter: 49jon, Unassigned)
Details
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:53.0) Gecko/20100101 Firefox/53.0
Build ID: 20170504105526
Steps to reproduce:
Rebooted computer and printer
Actual results:
Print jobs take a minute or longer
Expected results:
Immediate print job expected
Does it work better with a fresh profile?
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
Component: Untriaged → Printing
Flags: needinfo?(49jon)
Product: Firefox → Toolkit
Yes, thank you. I'll use IE to print for now. Need to replace Blur, Disconnect and other extensions at a later date.
Flags: needinfo?(49jon)
That said, you can try to remove all the prefs about printer in about:config. If that fails, just reset your current profile to keep only the private data (you have to reinstall your add-ons).
https://support.mozilla.org/en-US/kb/reset-firefox-to-fix-most-problems
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Resolution: --- → WORKSFORME
I switched back from the fresh profile to the previous profile. Print jobs are immediate as they should be.
Thank you for your time and expert advice! Not sure why this worked... my add-ons and preferences are the original settings.
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Description
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