Voice chat on Discord is stuck on RTC Connecting, regression
Categories
(Web Compatibility :: Desktop, defect, P1)
Tracking
(firefox53 unaffected, firefox54 unaffected, firefox55+ fixed)
Tracking | Status | |
---|---|---|
firefox53 | --- | unaffected |
firefox54 | --- | unaffected |
firefox55 | + | fixed |
People
(Reporter: myuumyuutsu, Unassigned)
References
Details
(Keywords: regression, Whiteboard: [sitewait])
Attachments
(1 file)
3.24 KB,
image/png
|
Details |
User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:55.0) Gecko/20100101 Firefox/55.0 Build ID: 20170523030206 Steps to reproduce: Go to Discord https://discordapp.com/ and join channel with Voice chat for example https://discordapp.com/invite/cVA5w and then connect to voice chat Also this started happening from this build https://hg.mozilla.org/integration/autoland/rev/b954d11db347 but I don't really know how to use Mozregression so it could be false Actual results: After connecting it gets stuck on RTC Connecting Expected results: It should have connected fully
Comment 1•6 years ago
|
||
I just tried on my regular nightly and I saw the same issue, but when I tried on a fresh nightly profile, it works correccttly. Can you check on a new fresh profile? https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles#w_creating-a-profile
Updated•6 years ago
|
Reporter | ||
Comment 2•6 years ago
|
||
Tried to use two new profiles on one of which I used my account and the other one where I used unclaimed account, both are stuck in the same way.
Regression range: https://hg.mozilla.org/integration/autoland/pushloghtml?fromchange=186d77e982061443dc7ef1dd662da59b2928de18&tochange=0e21ef2001d30597c6b8a1df9d80c3bd442ab93b Nils Ohlmeier [:drno] — Bug 1323723: reject setup value actpass in answers. r=bwc Nils Ohlmeier [:drno] — Bug 1323723: enforce a=setup in SDP offers. r=bwc
Comment 5•6 years ago
|
||
After Firefox creating the offer with 'a=setup:actpass' the SDP answer from the Discord server contains 'a=setup:actpass'. This is clearly not spec compliant. Older versions of Firefox used to ignore this. The answerer has to choose either 'a=setup:active' or 'a=setup:passive', where active is the recommended role as per spec.
I'll reopen this bug and change it to TE because Discord is an important VoIP application used by many gamers worldwide. We need to contact Discord and be sure they fix the issue on their side before the release of FF55.
Comment 7•6 years ago
|
||
Adam, can you try to get us in touch with Discord? See Comment #5 for an explanation of what they need to change their SDP answer to -- thanks!
Comment 8•6 years ago
|
||
Trying to reach Jesse Howarth on Twitter: https://twitter.com/AdamOpenWeb/status/867843357556518912
Comment 9•6 years ago
|
||
We got a quick response: "we're aware of it and planning on fixing the bug before Firefox 55 releases."
Comment 10•6 years ago
|
||
I have no idea how important Discord is. Is it worth adding them to our manual test cycles, or do we have close enough contacts with them to talk to them about their testing (because looking at their signaling I would expect a lot more problems in the future)?
Comment 11•6 years ago
|
||
(In reply to Nils Ohlmeier [:drno] from comment #10) > I have no idea how important Discord is. Some numbers in this recent aricle: http://mashable.com/2017/05/16/discord-two-year-anniversary-growth-stats/ This service is really popular in gaming communities in US/Canada and Europe.
Comment 12•6 years ago
|
||
I agree it's very popular (I use it too). Discord's website is also ranked 109 in U.S by Alexa. That said, it's not clear how much voice chat usage happens through web vs. apps. We can try to discuss further with them if we think it's valuable.
Let's track this for 55 to make sure it gets resolved.
Comment 15•6 years ago
|
||
Seems like this is fixed. I get to "Voice Connected" in both Firefox 55 and 56 for OSX. Let's close this report, thanks everyone!
Assignee | ||
Updated•4 years ago
|
Comment 17•3 years ago
|
||
This started happening again, reported by multiple users: https://support.discord.com/hc/en-us/community/posts/360062784132-RTC-Connecting-after-Windows-10-0-18363-Firefox-76-0-1-update-
Comment 18•3 years ago
•
|
||
I observed this in FF 76 on May 10.
Comment 19•3 years ago
|
||
Thanks! Discord has fixed and should be pushing out the update soon.
Comment 20•2 years ago
|
||
Hi, I'm encountering this issue again.
I'm using firefox 85.0.2 (64-bit) on archlinux with pulseaudio as sound server.
I was in a discord call, with everything working just fine; I disconnected, reconnected, and then suddenly it was stuck on "RTC Connecting". The following didn't help:
- rebooting my computer
- clearing all cookies and local data
- using a different firefox profile
- trying without my VPN
- rebooting my router
- stopping and uninstalling pulseaudio
- trying out different servers than Europe (my default)
Voice chat works just fine on the discord desktop app, however.
Comment 21•2 years ago
|
||
Oops, nevermind, the following fixed it:
Going into my discord voice settings and using the "Reset Voice Settings" button.
Sorry about the message.
Description
•