Closed Bug 1367726 Opened 8 years ago Closed 8 years ago

Crash in iseguard64.dll@0x2d9d (Comodo)

Categories

(External Software Affecting Firefox :: Other, defect)

Product:
External Software Affecting Firefox
Component:
Other
Platform:
All
Windows 10
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(firefox53 affected, firefox54 affected, firefox55 affected)

Status:
RESOLVED FIXED
Tracking Flags:
Tracking Status
firefox53 --- affected
firefox54 --- affected
firefox55 --- affected

People

(Reporter: philipp, Unassigned)

References

Details

(Keywords: crash)

Crash Data

This bug was filed from the Socorro interface and is report bp-4ca02a11-a5e3-40cc-a087-592060170517. ============================================================= Crashing Thread (69) Frame Module Signature Source Ø 0 iseguard64.dll iseguard64.dll@0x2d9d Ø 1 iseguard64.dll iseguard64.dll@0x615e Ø 2 iseguard64.dll iseguard64.dll@0x63d8 these crashes started occurring for windows 10 users after 2017-05-12 and are happening in a module relating to Comodo Internet Security Essentials. it's mostly users of 64bit versions of firefox that are affected by those crashes. most user comments are saying they where trying to download a (exe) file when the application crashed: https://crash-stats.mozilla.com/signature/?product=Firefox&signature=iseguard64.dll%400x2d9d&date=%3E%3D2017-05-01T00%3A00%3A00.000Z#comments
Flags: needinfo?(robin)
Flags: needinfo?(rob)
Hi :philipp. I've notified the relevant team at Comodo. They're currently investigating.
Flags: needinfo?(rob)
I just received this message from the team leader: "We have a build in QA, we plan to release updates to existing users max by next week-end."
Flags: needinfo?(robin)
great, thanks for the follow-up!
See Also: → 1407712
Status: NEW → RESOLVED
Closed: 8 years ago
Resolution: --- → FIXED
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