Closed Bug 1372825 Opened 8 years ago Closed 8 years ago

e10s causes media playback failures

Categories

(Core :: Audio/Video: cubeb, defect)

Product:
Core
Component:
Audio/Video: cubeb
Version:
54 Branch
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
VERIFIED DUPLICATE of bug 1376163

People

(Reporter: jmccabe, Unassigned)

Details

(Keywords: multiprocess)

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:54.0) Gecko/20100101 Firefox/54.0 Build ID: 20170608105825 Steps to reproduce: Make sure e10s is enabled. Visit YouTube. Play video. Actual results: Video played but with no audio. Expected results: Audio should accompany video. Once e10s is disabled (and Firefox restarted) video/audio issues appears to be resolved.
Component: Untriaged → Audio/Video: Playback
Keywords: multiprocess
Product: Firefox → Core
Is it reproducible with a fresh profile? https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
Flags: needinfo?(jmccabe)
(In reply to Loic from comment #1) > Is it reproducible with a fresh profile? > https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove- > firefox-profiles Yes. I created a new, empty profile. Vanilla preferences, no extensions.
Flags: needinfo?(jmccabe)
Can you enter "about:support" in your URL bar and paste the content here? Another alternative and more info are @[1] Thanks. [1]https://support.mozilla.org/en-US/kb/use-troubleshooting-information-page-fix-firefox
Flags: needinfo?(jmccabe)
(In reply to Blake Wu [:bwu][:blakewu] from comment #3) > Can you enter "about:support" in your URL bar and paste the content here? > Another alternative and more info are @[1] > Thanks. > > [1]https://support.mozilla.org/en-US/kb/use-troubleshooting-information-page- > fix-firefox { "application": { "name": "Firefox", "osVersion": "Darwin 17.0.0", "version": "54.0", "buildID": "20170608105825", "userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:54.0) Gecko/20100101 Firefox/54.0", "safeMode": false, "updateChannel": "release", "supportURL": "https://support.mozilla.org/1/firefox/54.0/Darwin/en-US/", "numTotalWindows": 1, "numRemoteWindows": 1, "remoteAutoStart": true, "autoStartStatus": 1, "keyGoogleFound": true, "keyMozillaFound": true }, "modifiedPreferences": { "accessibility.typeaheadfind.flashBar": 0, "browser.cache.frecency_experiment": 3, "browser.cache.disk.smart_size.first_run": false, "browser.cache.disk.capacity": 358400, "browser.cache.disk.filesystem_reported": 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Flags: needinfo?(jmccabe)
Leaving this here for future testing reference. Toggling e10s preference: # Open a new Firefox instance without having to deal with "Firefox is already running!" open -n /Applications/Firefox.app/Contents/MacOS/firefox # Verify e10s, "Multiprocess Windows", state about:support # Toggle e10s state (if necessary) about:config browser.tabs.remote.autostart.2 true == enabled false == disabled Restart Firefox
Updated to "High Sierra" (macOS 11) Developer Preview 2. Same result: e10s enabled: No audio from YouTube video e10s disabled: Videos on YouTube now have audio
(In reply to Joe McCabe from comment #6) > Updated to "High Sierra" (macOS 11) Developer Preview 2. Err. By which, I mean, macOS 10.13 Beta 2 (17A291j)
Sooo ... Anything else I can provide? Is anyone else able to reproduce this, or am I special?
See Also: → 1376163
Per bug 1376163 comment 3, it looks the same problem here. So close it as a duplicate bug.
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Component: Audio/Video: Playback → Audio/Video: cubeb
Resolution: --- → DUPLICATE
See Also: 1376163 →
Aw man. How does my older bug get marked a duplicate of the newer bug? I've been robbed of first-reporter glory. Regardless - confirmed that "security.sandbox.content.level" to "0" fixes the problem.
Status: RESOLVED → VERIFIED
(In reply to Joe McCabe from comment #10) > Aw man. How does my older bug get marked a duplicate of the newer bug? I've > been robbed of first-reporter glory. > > Regardless - confirmed that "security.sandbox.content.level" to "0" fixes > the problem. Thanks! (You're still "first reporter"... we often leave the bug open that has the most useful data in it, or the one the dev was working from when developing the patch. You can still bask in the glory, though.)
Basking away ...
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