1389097 - Crash in @0x0 | libxul.so@0xdef79f | libxul.so@0xded59b | libxul.so@0xdef7cf | libxul.so@0xdef80f | libxul.so@0xdefbb1 | libxul.so@0xdefbcf | libxul.so@0xdefbd7 | libxul.so@0x39eeef | libxul.so@0x361eb1 | libxul.so@0xded57f | libxul.so@0xde79b5 | libxu...

Status: RESOLVED WONTFIX

(Firefox for Android Graveyard :: General, defect, P5)

Description

[Marcia Knous [:marcia]]

This bug was filed from the Socorro interface and is 
report bp-2218efc9-6ad6-4b18-b489-732b70170810.
=============================================================

Seen while looking at crash stats - crashes seem to affect zh_CN: http://bit.ly/2vSimuA

ni on [e-mail]

Comment 1

[Kevin Brosnan [Ex-Mozilla]]

No symbols were uploaded for the build. See https://developer.mozilla.org/en-US/docs/Uploading_symbols_to_Mozillas_symbol_server for details about this.

Comment 2

[Shaohua Wen]

@Kevin what information that I can help to collect?
This looks like an android Firefox crash.
Br.
Holy

Comment 3

[Marcia Knous [:marcia]]

Hector - Are you the right person to help with this? We have several different crash signatures now for Fennec that we seem to be missing symbols for. Thanks.

Comment 4

[Bingqing Li]

(In reply to Kevin Brosnan [:kbrosnan] from comment #1)
> No symbols were uploaded for the build. See
> https://developer.mozilla.org/en-US/docs/
> Uploading_symbols_to_Mozillas_symbol_server for details about this.


(In reply to Marcia Knous [:marcia - use ni] from comment #3)
> Hector - Are you the right person to help with this? We have several
> different crash signatures now for Fennec that we seem to be missing symbols
> for. Thanks.


We used to build Fennec MozillaOnline build on our server, we did have symbols uploaded back then, but now we are using taskcluster. And our Android developer joined us a month ago, so we are not sure how to build a symbol package now.
But I'll ask Chris Atlee and Mike Kaply for help. Sorry for the inconvenience.

Comment 5

[Bingqing Li]

Lynn, could you pls take a look at this crash?

Comment 6

[Lynn]

I watched the crash stats;
The tab "Crash Address" indicates the reason of crash is probably a null pointer deference[*],
but without symbols I can not make sure which function or class cause the null pointer;

And I checked the all crash reports,there is the devices list that crashed:

Device            Android Version  crash times
OPPO R9s Plus           23              3
OPPO R9tm               22              1
OPPO R9tm               23              1
vivo Y55A               23              4
vivo X6D                22              1
vivo Y67A               23              1

maybe we could try to recurrent the crash.

Comment 7

[Michael Comella (:mcomella) [NI reported issues only: ex-Mozilla]]

[triage] Trivial crash count.

Comment 8

[Firefox Bug Husbandry Bot]

Re-triaging per https://bugzilla.mozilla.org/show_bug.cgi?id=1473195

Needinfo :susheel if you think this bug should be re-triaged.

Comment 9

[BugBot [:suhaib / :marco/ :calixte]]

Closing because no crashes reported for 12 weeks.