Closed
Bug 1389134
Opened 7 years ago
Closed 7 years ago
Firefox Sync gets disconnected often
Categories
(Firefox :: Sync, defect)
Tracking
()
RESOLVED
DUPLICATE
of bug 1254319
People
(Reporter: ~, Unassigned)
Details
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:57.0) Gecko/20100101 Firefox/57.0
Build ID: 20170810100255
Steps to reproduce:
I don't have exact reproduction steps.
I just noticed that in past few days Sync gets disconnected daily. Before that I can not remember when I had to sign in last time.
Actual results:
I get "Reconnect to Sync" prompt in Menu.
Expected results:
Sync stays connected indefinitely.
Updated•7 years ago
|
Component: Untriaged → Sync
Comment 1•7 years ago
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||
Hi cheba, we sometimes see this when an add-on such as a password manager interferes with the way that sync login credentials are stored in the browser. Have you recently installed any new add-ons or changed anything else about your browser setup?
Flags: needinfo?(cheba)
Reporter | ||
Comment 2•7 years ago
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||
I have a few password management add-ons installed.
* https://addons.mozilla.org/en-US/firefox/addon/saved-password-editor/
* https://addons.mozilla.org/en-US/firefox/addon/keychain-services-integration/
I have them installed for quite some time now but the issue started manifesting itself only recently.
Flags: needinfo?(cheba)
Comment 3•7 years ago
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Could you please try disabling them and seeing if the problem persists?
Flags: needinfo?(cheba)
Comment 4•7 years ago
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(In reply to cheba from comment #2)
> https://addons.mozilla.org/en-US/firefox/addon/keychain-services-integration/
Bug 1254319 is tracking that this addon causes these symptoms.
Status: UNCONFIRMED → RESOLVED
Closed: 7 years ago
Resolution: --- → DUPLICATE
Reporter | ||
Updated•4 years ago
|
Flags: needinfo?(cheba)
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Description
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