Closed Bug 1389134 Opened 7 years ago Closed 7 years ago

Firefox Sync gets disconnected often

Categories

(Firefox :: Sync, defect)

Product:
Firefox
Component:
Sync
Version:
57 Branch
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED DUPLICATE of bug 1254319

People

(Reporter: ~, Unassigned)

Details

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:57.0) Gecko/20100101 Firefox/57.0 Build ID: 20170810100255 Steps to reproduce: I don't have exact reproduction steps. I just noticed that in past few days Sync gets disconnected daily. Before that I can not remember when I had to sign in last time. Actual results: I get "Reconnect to Sync" prompt in Menu. Expected results: Sync stays connected indefinitely.
Component: Untriaged → Sync
Hi cheba, we sometimes see this when an add-on such as a password manager interferes with the way that sync login credentials are stored in the browser. Have you recently installed any new add-ons or changed anything else about your browser setup?
Flags: needinfo?(cheba)
I have a few password management add-ons installed. * https://addons.mozilla.org/en-US/firefox/addon/saved-password-editor/ * https://addons.mozilla.org/en-US/firefox/addon/keychain-services-integration/ I have them installed for quite some time now but the issue started manifesting itself only recently.
Flags: needinfo?(cheba)
Could you please try disabling them and seeing if the problem persists?
Flags: needinfo?(cheba)
(In reply to cheba from comment #2) > https://addons.mozilla.org/en-US/firefox/addon/keychain-services-integration/ Bug 1254319 is tracking that this addon causes these symptoms.
Status: UNCONFIRMED → RESOLVED
Closed: 7 years ago
Resolution: --- → DUPLICATE
Flags: needinfo?(cheba)
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