Firefox sometimes refuses to send or save multi-reply messages it Gmail



Tech Evangelism
3 months ago
3 months ago


(Reporter: Laszlo Mocsar, Unassigned)


Firefox 54

Firefox Tracking Flags

(Not tracked)




3 months ago
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:54.0) Gecko/20100101 Firefox/54.0
Build ID: 20170628075643

Steps to reproduce:

Unfortunately, I'm unable to grap a definite list of steps to reproduce the error.
It sometimes happens, that when I have an email with multiple to-and-forth replies, and I try to reply to it, i can write the mail, but on sending or saving, Firefox says:
Oops... a server error occurred and your email was not saved/sent. (#007)"

Not even after waiting for half an hour.
If I open Opera, and try to reply from that, it sends the mail at once.

Might be some sort of JavaScript bug?

Actual results:

Got the below error message, and email was not sent/saved:
Oops... a server error occurred and your email was not saved/sent. (#007)"

Expected results:

My mail should have been sent/saved.

Comment 1

3 months ago
Seems similar to Bug 648478
Have you asked Google for help?

Comment 3

3 months ago
No. Not sure if I would understand their answer.

Comment 4

3 months ago
I've also been experiencing this lately.
Given the reporter is using Firefox 54, it's probably not a recent regression but rather a site issue. Moving to Tech Evang so someone can contact Google for confirmation.
Component: Untriaged → Desktop
Product: Firefox → Tech Evangelism
Version: 54 Branch → Firefox 54
You need to log in before you can comment on or make changes to this bug.