1390661 - Autophone - autophone-3 nexus-6p-7 disconnected

Status: RESOLVED FIXED

(Testing Graveyard :: Autophone, defect)

Description

[Bob Clary [:bc] (inactive)]

nexus-6p-7 attached to autophone-3 has disconnected.

stephend, van: Can either of you take a look at this?

Also, could you check on nexus-5-1 attached to autophone-1? It was hung up last week and now it has changed performance pretty drastically. Does it appear to operating normally? We've had cases in the past where it would work from the shell but the display would just show the boot animation. Is something like that happening?

Comment 1

[Stephen Donner [:stephend] Not actively reading bugmail]

Sorry, not in the office today; can grab this tomorrow AM, though.

Comment 2

[Stephen Donner [:stephend] Not actively reading bugmail]

1) nexus-6p-7 re-attached, rebooted; should be OK now?
2) nexus-5-1 appears to be cycling often (in a loop) between some file access window and USBWatchdog requesting Superuser access (so I'm assuming that's not being set - the radio button that's chosen is "This time only.")  Will send you a video.

Comment 3

[Bob Clary [:bc] (inactive)]

6p-7 is fine thank you!

For nexus-5-1, open the supersu app and open the preferences... I think the vertical 3 dots... Then change the settings to always grant permission, turn off logging and notifications. That should do it.

Comment 4

[Stephen Donner [:stephend] Not actively reading bugmail]

(In reply to Bob Clary [:bc:] from comment #3)
> 6p-7 is fine thank you!
> 
> For nexus-5-1, open the supersu app and open the preferences... I think the
> vertical 3 dots... Then change the settings to always grant permission, turn
> off logging and notifications. That should do it.

Done.

Comment 5

[Bob Clary [:bc] (inactive)]

Looks like that resolved the perf regression:
http://phonedash.mozilla.org/#/2017-08-15/2017-08-16/binning=repo-phonetype-phoneid&rejected=norejected&errorbars=noerrorbars&errorbartype=standarderror&valuetype=median&remote-blank=on&throbberstart=on&throbberstop=on&first=on&second=on&autoland=on&mozilla-beta=on&mozilla-central=on&mozilla-inbound=on&mozilla-release=on&nexus-5-1=on

Thanks!