1394737 - Cannot clear downloads

Status: RESOLVED INCOMPLETE

(Toolkit :: Places, defect)

Description

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User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:55.0) Gecko/20100101 Firefox/55.0
Build ID: 20170824053622

Steps to reproduce:

In Firefox 55.0.3 (32-bit), I open the Library window, select the Downloads section and press the 'Clear Downloads' button.


Actual results:

Nothing happens after clicking the 'Clear Downloads' button, the list of downloads is unchanged and no message is shown.


Expected results:

The list of downloads should have been cleared.

Comment 1

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Additional tests I made:
- Installed the Places Maintenance add-on from https://addons.mozilla.org/en-US/firefox/addon/places-maintenance/ - I left it running over night, it never returned, I had to cancel it.

- I cannot export bookmarks: Go to Bookmarks > Show All Bookmarks > Import and Backup > Backup, then specify a path for the JSON file -- no file is generated

Comment 2

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One more test that failed:
- could not manually remove entries from the download list by rt-clicking on the entry and either select 'Remove from history' or 'Clear downloads'

Comment 3

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One more data point:
- Restarting in Safe Mode (with add-ons disabled) does not change any of this, all the above issues are still present.

Comment 4

[Marco Bonardo [:mak] (Away Apr 25 - May 5)]

Off-hand this is a case of corrupt database, nothing works, we can't do much. You should remove places.sqlite and let firefox create a new one.
This may also help
https://developer.mozilla.org/en-US/docs/Mozilla/Tech/Places/places.sqlite_Database_Troubleshooting#How_to_(try_to)_recover_from_a_corrupt_places.sqlite

Comment 5

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Thanks for the feedback. Deleting places.sqlite will remove all bookmarks, no?