1395559 - Account management page loads extremely slow and displays 'Could not load page' before actually loading it

Status: RESOLVED WORKSFORME

(Firefox for iOS :: Firefox Accounts, defect, P3)

Description

[Catalin Suciu [:csuciu]]

1. Sigh into FxA and sync
2. Tap on the email address

Expected: The account management page should open in a reasonable time. 

Actual: The page takes frequently more than 25 seconds to load and never less than 15. Also it displays the 'Could not load page' message before actually opening it.

This is happening on my iPhone 6 Plus. 

Other devices (iPhone 7, iPad Mini) behave a bit better, loading the page in ~8 seconds (still slow in my opinion).  


In this video, the page takes 35 seconds to load:
https://www.youtube.com/watch?v=BKqHrqLbhK0

Comment 1

[Ryan Kelly [:rfkelly]]

> Other devices (iPhone 7, iPad Mini) behave a bit better, loading the page in ~8 seconds (still slow in my opinion).  

Yeah, that's definitely still slower than we'd like, but sounds about right based on other folk's experience :-(

Anything different about e.g. how the iPhone 6 Plus is connected to the network vs the other devices that have more normally?

Comment 2

[Justin D'Arcangelo [:justindarc]]

This is bad. Let's investigate for v9.1.

Comment 3

[Catalin Suciu [:csuciu]]

I didn't saw this happening for quite some time.

Closing as WFM.