Closed Bug 1396394 Opened 7 years ago Closed 7 years ago

IRQL not less or equal

Categories

(Core :: Graphics, defect)

Product:
Core
Component:
Graphics
Version:
55 Branch
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: Barry, Unassigned)

References

Details

(Whiteboard: [gfx-noted])

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:55.0) Gecko/20100101 Firefox/55.0 Build ID: 20170824053622 Steps to reproduce: Just browsing Actual results: PC crash and went to error "IRQL NOT LESS OR EQUAL" and did memory dump and rebooted Expected results: continues browsing
Please update your graphics driver: https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
Component: Untriaged → Graphics
Product: Firefox → Core
possibly related to bug 1389889
See Also: → 1389889
Thanks the graphics driver update did seem to fix the issue. I have not had an issues since I updated it.
Status: UNCONFIRMED → RESOLVED
Closed: 7 years ago
Resolution: --- → WORKSFORME
Whiteboard: [gfx-noted]
Sorry to say....it has crashed at least 1 to 2 times per day since graphics driver has been updated with the same error code. But I ALSO turned back on my BITDEFENDER firewall. I read somewhere where that might be affecting it also.
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