Open
Bug 1396939
Opened 8 years ago
Updated 3 years ago
chase.com: Firefox shows password filled out but when I try to log in site says username password not present
Categories
(Toolkit :: Password Manager: Site Compatibility, defect, P3)
Tracking
()
NEW
People
(Reporter: sdaswani, Unassigned)
References
()
Details
Attachments
(2 files)
Screen Shot 2017-09-05 at 11.03.48 AM.png
No description provided.
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Comment 1•8 years ago
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Is this a synced password that you changed recently, Susheel?
Flags: needinfo?(sdaswani)
Hey Kit! No I haven't changed it recently at all. In fact if I go straight to chase.com the synced password works - it's only when I hit page that it doesn't work. Chase auto-logs you out after some activity and puts you on this page.
Flags: needinfo?(sdaswani)
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Comment 3•8 years ago
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Gotcha, thanks for clarifying! I'll go ahead and move this bug to the password manager component to get it on :MattN's radar.
Component: Sync → Password Manager: Site Compatibility
Product: Firefox → Toolkit
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Comment 4•8 years ago
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The image you attached says something different than what the bug summary says. Is it that the "wrong" password is filled or that the page thinks the field isn't filled?
If you look in the password manager of preferences, do you see the correct username and password for the site?
Flags: needinfo?(sdaswani)
Priority: -- → P3
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Updated•8 years ago
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Summary: Firefox shows password filled out but when I try to log in site says username password not present → chase.com: Firefox shows password filled out but when I try to log in site says username password not present
STR:
yes the password is correct. Please see the attached video for STR.
Flags: needinfo?(sdaswani)
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Updated•3 years ago
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Severity: normal → S3
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Description
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