1402527 - Install of the .apk fails on Kindle

Status: RESOLVED INCOMPLETE

(Firefox for Android Graveyard :: General, defect, P3)

Description

[alex_mayorga]

Attachment: Screenshot_2017-08-30-21-03-19.png

¡Hola!

Trying to install the .apk I get some "analysis error", please see the screen capture attached.

The last Nightly that updated is 54.0a1 (2017-02-07) Built from https://hg.mozilla.org/mozilla-central/rev/af8a2573d0f1e9cc6f2ba0ab67d7a702a197f177

¡Gracias!
Alex

Comment 1

[Jan Henning [:JanH]]

Have you by any chance moved Firefox onto an external SD card? For the date you've given, bug 1322029 seems the most likely to cause installation problems like that.

Comment 2

[alex_mayorga]

¡Hola Jan!

This is on a 1st or 2nd generation Kindle that doesn't even have an SD slot.

¡Gracias!
Alex

Comment 3

[Nevin Chen(Not active on Bugzilla)]

I don't know we support Kindle:) 
May I know how can I help with this?

Comment 4

[Jan Henning [:JanH]]

(In reply to Nevin Chen [:nechen] from comment #3)
> I don't know we support Kindle:)

Not specifically, but as long as it runs a supported version of Android I guess... We certainly have one or two Kindle-specific workarounds in our codebase (https://dxr.mozilla.org/mozilla-central/search?q=path%3Amobile+kindle+-path%3Atest&redirect=false), but other than that I'm not sure what to say, either

Comment 6

[Richard Newman [:rnewman]]

Alex, can you get a logcat from the device?

Comment 7

[alex_mayorga]

¡Hola Richard!

I could give it a try if you tell me how to do so exactly.

¡Gracias!
Alex

Comment 8

[Richard Newman [:rnewman]]

Set up your Kindle for debugging:

https://developer.amazon.com/docs/fire-tablets/ft-set-up-your-kindle-fire-tablet-for-testing.html

then either see if you can do this:

https://www.utest.com/articles/android-logs-on-the-go-how-to-obtain-them-using-the-bug-report-shortcut

or use `adb logcat` after installing Android Studio:

https://developer.android.com/studio/command-line/logcat.html

Comment 9

[Jan Henning [:JanH]]

(In reply to Richard Newman [:rnewman] from comment #8)
> or use `adb logcat` after installing Android Studio:
> 
> https://developer.android.com/studio/command-line/logcat.html

Or just download the Platform Tools, so you don't have to download and install the whole of Android Studio: 
https://developer.android.com/studio/releases/platform-tools.html

Comment 10

[BMO Automation]

We have completed our launch of our new Firefox on Android. The development of the new versions use GitHub for issue tracking. If the bug report still reproduces in a current version of [Firefox on Android nightly](https://play.google.com/store/apps/details?id=org.mozilla.fenix) an issue can be reported at the [Fenix GitHub project](https://github.com/mozilla-mobile/fenix/). If you want to discuss your report please use [Mozilla's chat](https://wiki.mozilla.org/Matrix#Connect_to_Matrix) server https://chat.mozilla.org and join the [#fenix](https://chat.mozilla.org/#/room/#fenix:mozilla.org) channel.