140559 - 1114: Could not load c:\windows\temp\ns_temp\xpcom.ns\bin\xpistub.dll

Status: VERIFIED DUPLICATE of bug 135570

(SeaMonkey :: Installer, defect)

Description

[Dave]

I used Netscape Smart Download to retrieve the talkback version of
mozilla-win32-1.0rc1-installer.exe.

Accepted all defaults for a "complete" install:

Verifying integrity of archives...

Mozilla Setup
...

Immediately after clicking the "Install" button an error box with this
message was displayed with an "OK" button :

1114: Could not load c:\windows\temp\ns_temp\xpcom.ns\bin\xpistub.dll

I repeated the download a second time, again making sure all apps
and virus software was shutdown, attempted the install again and
still got the same "1114" error message.

Comment 1

[Boris Zbarsky [:bzbarsky]]

To installer

Comment 2

[Andrew Lin]

*** This bug has been marked as a duplicate of 135570 ***

Comment 3

[Dave]

Downloaded mozilla-win32-1.0rc1-talkback.zip which installed correctly.

Comment 4

[Henrik Gemal]

we dont use "closed"

Comment 5

[Dave]

A comment to bug 135570, being carried as the apparent original bug opened
for this problem, applies to 140559 also :

------- Additional Comments From [e-mail]  2002-05-06 06:32 -------
I'll try it - but speaking for the non-technical, swoop in and grab a download 
to install user, not a serious bug-tester - part of the problem is from your web 
design leading persons to get the wrong version.  With 25% of so of Windows 
users still using WIN95, that's a lot of disappointed customers.  And many will 
say "Mozilla is ****" and not report anything.  

The link from the mozilla.org front page blurb about the release goes straight 
to 
http://ftp.mozilla.org/pub/mozilla/releases/mozilla1.0rc1/mozilla-win32-1.0rc1-i
nstaller.exe ... isn't that the one with the installer bug?  That's where I got 
my problem version from.  

On the DOWNLOAD page there is an link to a Win95 only version, but only after 
two links that say WINDOWS, including the text that says "talkback enabled Full 
Installer .exe (9.8 MB) for reporting crash data. If you don't understand what 
the other Win32 builds are, then get this build."  You should state "not for 
Win95" on the links for any version that has the installer problem, or place the 
link to the Win95 version right next to the other Windows version links, because 
the user tendency is to click the first link they see that looks good and not 
bother reading the rest of the page.

You can blame the user all you want for not carefyully reading the page, but 
that's the way they use the web.  Ask any web designer :(

Comment 6

[Dave]

*** This bug has been marked as a duplicate of 135570 ***

Comment 7

[Henrik Gemal]

v dupe