141209 - Duplicate drafts being saved

Status: RESOLVED WORKSFORME

(MailNews Core :: Composition, defect)

Description

[formerly_bugzilla]

When composing a message, and invoking "save" every once in a while, it creates duplicate drafts in the Drafts folder.  In netscape 4.7x after the newly saved draft is saved, the previous version is deleted.  This does not seem to be taking place in Mozilla.

Comment 1

[Jean-Francois Ducarroz]

Please tell us which build you are using and on which platform/OS

Comment 2

[Boris 'pi' Piwinger]

This is a dupe of bug 11387. This is not entirely obvious, but this here is
clearly a dupe of bug 77246 which is a dupe of the former. So duping this bug
about dupes;-)

pi

*** This bug has been marked as a duplicate of 11387 ***

Comment 3

[esther]

This bug was logged recently April 2002.  The dup 11387 was verified as fixed
May 2001, reporter what date is your build, we need to know if this regressed.
Does not happen with 2002-04-29 linux branch or 20020430 winxp or 20020427 mac
9.1 when in IMAP and draft folder is located on IMAP.  Reporter if you are using
a current build and a different set up than I, please give steps to reproduce
indicating IMAP or POP and where your designated Drafts folder is located.
Reopening until reporter gives more information.

Comment 4

[formerly_bugzilla]

My build is 22002041711
I'm using an IMAP server.
Drafts folder is on the IMAP server.

I'll let you change the status of the bug, if you wish.  It is still be occurring.

Comment 5

[Dvir]

This is regressed and happening on RC2 as well. It used to be fine on RC1.
My drafts folder is on IMAP server. I'm using Mozilla on Windows 2000.

Comment 6

[Jean-Francois Ducarroz]

reassign to cavin

Comment 7

[Boris 'pi' Piwinger]

I see it once in a while in Linux. Now proper way to reproduce, though.

pi

Comment 8

[Cavin Song]

I logged bug 78391 for the same duplicate drafts problem a while back. Not sure
if it's happening and/or related to this.

Comment 9

[Boris 'pi' Piwinger]

Cavin, your bug is about IMAP. That might not be important, in which case you
might want to dupe it on this one which is more general.

pi

Comment 10

[Cavin Song]

It's about drafts on IMAP servers. Isn't that what the problem is?

It would be nice if someone can reproduce it consistently. I have not
experienced it myself so far.

Comment 11

[Boris 'pi' Piwinger]

It happens to me in a POP3 account.

pi

Comment 12

[Cavin Song]

Hmm, interesting. Prior to my comment #10, drafts on IMAP servers seems to be
the problem. It's good to know that it happens on POP3 accounts as well.

Comment 13

[formerly_bugzilla]

This is 100% reproducable for me.  I'm using IMAP, windows client.
And just installed RC3, and it is still happening there too.

Comment 14

[Boris 'pi' Piwinger]

[e-mail], please provide exact steps how you reproduce it.

pi

Comment 15

[Joey Connick]

I'm not the requested person but here's how I can reproduce, using Mozilla 1.0
RC3 on Win2K SP2 using IMAP with the Drafts folder on IMAP:

- Compose a message
- hit Ctrl-S to save the message
(the message appears in the Drafts folder)
- make a change (or for that matter, don't make a change) and hit Ctrl-S again
(a new copy of the message appears in the Drafts folder)

Comment 16

[Cavin Song]

joeyconnick, do you know what kind of IMAP servers you're connecting to?
University of Washington, Cyrus, etc.

Comment 17

[Boris 'pi' Piwinger]

Using POP3 (this is not an IMAP issue) I can reproduce it that way.
Surprisingly, only two copies are saved. Upon sending the latter one is removed.

pi

Comment 18

[Joey Connick]

It's the University of Washington imapd, I believe.

Comment 19

[Michael Volkmer]

I'm using Mozila (X11; U; Linux i686; de-AT; rv:1.0.0)
and it duplicates the message every time I save in the IMAP draft folder.
With the POP3 draft folder it works as expected.

Comment 20

[Bob Snyder]

I'm also able to reproduce. Windows, Mozilla 1.1 (Mozilla/5.0 (Windows; U;
Windows NT 5.1; en-US; rv:1.1) Gecko/20020826), drafts folder on a Courier IMAP
server.

Choosing another IMAP account where the drafts folder is set to the Local
Folder's draft folder, composing and clicking save multiple (more than 2) times
gives me 2 draft messages, the first of which is static, and the second of which
is updated when I change the text in the compose window.

Comment 21

[Boris 'pi' Piwinger]

*** Bug 120798 has been marked as a duplicate of this bug. ***

Comment 22

[Boris 'pi' Piwinger]

Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.3b) Gecko/20030117

Still seeing it. BTW: Is this the right component? I'd assume it's a database issue.

pi

Comment 23

[Boris 'pi' Piwinger]

AFAICS, the first copy (which is not removed from the drafts folder upon
sending) is the first save. Any further save goes to the second copy which then
is removed.

Looking at bug 78391: " This is mainly because the new uid is not returned to
the software fast enough before the next Save button is clicked due to some
uncontrollable factors like slow network and server performance."

This here is not a timing issue. You can take all the time of the world on an
ultra-fast connection and still reproduce the bug.

Component?

pi

Comment 24

[Boris 'pi' Piwinger]

Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.4b) Gecko/20030514

Now it works for me. Can anybody still reproduce it?

pi

Comment 25

[Karsten Düsterloh]

I still see this bug with Mozilla 1.5a
[Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.5a) Gecko/20030601].

If I save the mail four times, I get four copies in my IMAP drafts folder.

Comment 26

[Boris 'pi' Piwinger]

I asked people at de.comm.software.mozilla.mailnews. Nobody with POP3 could
reproduce the bug. Someone with IMAP could. For that reason I'll dupe this one
onto the more specific bug.

pi

*** This bug has been marked as a duplicate of 78391 ***

Comment 27

[Vedran Miletic]

v

Comment 28

[Boris 'pi' Piwinger]

Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.6a) Gecko/20030924

I do see this problem again using POP3. Reopening.

pi

Comment 29

[Marco Mueller]

Can reproduce the problem too.

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.2) Gecko/20040803
Windows XP
UW IMAP

ctrl-s produced a dupe every time.

Comment 30

[(not reading, please use [e-mail] instead)]

I see this with tbird 0.8, I think it has to do with my imap server.

on a related note, after saving a draft, sending does not remove it.  (that
might be bug #162847)

Comment 31

[(not reading, please use [e-mail] instead)]

Attachment: imap protocol log

here's what I did:

1)  started up tbird 0.8, which selected my imap inbox
2)  compose a new message, hit "save draft" three times
3)  select my "Drafts" folder, which showed three copies of that message.

Comment 32

[David :Bienvenu]

looks like the server doesn't support uid plus, and we're not looking for the
uid of the newly saved message. I turned that code off for sending messages, but
it was supposed to remain for saving as draft...

Comment 33

[Wayne Mery (:wsmwk)]

(In reply to comment #32)
> looks like the server doesn't support uid plus, and we're not looking for the
> uid of the newly saved message. I turned that code off for sending messages, but
> it was supposed to remain for saving as draft...

how does this bug and bug 78391 relate (if at all)?

and (perhaps related) where is the reasoning in the reopening of bug 11387 to which this bug was once duped?

Comment 34

[Wayne Mery (:wsmwk)]

anyone still see this?
I haven't seen it in ages (doesn't mean it doesn't exist though).

Comment 35

[Wayne Mery (:wsmwk)]

David, please comment if you disagree
=> WFM