1414618 - Feedback mechanism should be more nuanced

Status: RESOLVED WONTFIX

(developer.mozilla.org Graveyard :: General, enhancement, P3)

Description

[lennart.borgman]

:: Developer Documentation Request

      Request Type: Correction
     Gecko Version: unspecified
 Technical Contact: 

:: Details

I found myself down-voting the content on some pages on MDN. That is really not what I want. I just want to say "an important part of the documentation seems to be missing".

Very, very seldom I want to say "this doc is wrong". (It is mostly over my head, so to say.)

For example, I wanted to get the used z-index value. I get "auto". So far I actually do not know how to get it. (Maybe it is simple?) I hoped this page ("Used value") could help me, but it does not. In a situation like this I just want to leave a note, "please tell how to get the used value". I have no idea how to do that today. I think there should be simple way to say this. (Down-voting is for Stack Overflow. ;-) )

Comment 1

[Will Bamberg [:wbamberg]]

Lennart, it sounds like there are two bugs in here:

* one, that the feedback mechanism on MDN pages should allow for more nuanced feedback than just thumbs up/thumbs down. So for that I've edited the summary, hopefully to reflect this more clearly.

* two, that the CSS content is missing a description of how to get the "used value". When you say "I wanted to get the used z-index value", do you mean, from JavaScript? So something like: "window.getComputedStyle(document.querySelector("#my-item")).zIndex"? Would you mind filing a separate bug for this issue?

Comment 2

[John Whitlock [:jwhitlock]]

We're planning on removing the current thumbs up / down voting mechanism, and will revisit user feedback when we have a plan to use the feedback.

Comment 3

[lennart.borgman]

(In reply to Will Bamberg [:wbamberg] from comment #1)
> Lennart, it sounds like there are two bugs in here:

Thanks Will, yes that is very correct. I filed a bug here too then:

https://bugzilla.mozilla.org/show_bug.cgi?id=1416846

Comment 4

[lennart.borgman]

(In reply to John Whitlock [:jwhitlock] from comment #2)
> We're planning on removing the current thumbs up / down voting mechanism,
> and will revisit user feedback when we have a plan to use the feedback.

That sounds good. Feedback should be useful, not just something like "we like/dislike". 

But please try to find any way you can to allow for useful feedback. A useful feedback process. It is most often a feedback process with several turns, I guess. (I have found some feedback on Chrome issues extremely good and some rather poor. The latter seemed to be a problem with both attitude and knowledge, dismissing bugs that the person answering did not fully understand. There is a lot of this on Stack Overflow now, unfortunately.)

Comment 5

[BMO Automation]

MDN Web Docs' bug reporting has now moved to GitHub. From now on, please file content bugs at https://github.com/mdn/sprints/issues/ and platform bugs at https://github.com/mdn/kuma/issues/.