Open Bug 1417967 Opened 7 years ago Updated 2 years ago

Crash in ClientSideCacheContext::FindInSharedCache

Categories

(Core :: Graphics: Text, defect, P3)

Product:
Core
Component:
Graphics: Text
Version:
57 Branch
Platform:
Unspecified
Windows
Type:
defect

Tracking

()

Status:
REOPENED

People

(Reporter: tdowner, Unassigned)

Details

(Keywords: crash, Whiteboard: [gfx-noted][tbird crash])

Crash Data

This bug was filed from the Socorro interface and is report bp-2c7ecc41-9ef3-4887-a04c-f6cb61171115. Reported via reddit: https://www.reddit.com/r/firefox/comments/7cuxco/firefox_quantum_57_is_here_to_kill_google_chrome/dpv1jxl/?context=3 ============================================================= Top 10 frames of crashing thread: 0 dwrite.dll ClientSideCacheContext::FindInSharedCache 1 dwrite.dll ClientSideCacheContext::FindElement 2 dwrite.dll ElementTaskList::GetElementData 3 dwrite.dll FontFaceLight::FontFaceLight 4 dwrite.dll DWriteFont::Create 5 dwrite.dll DWriteFontFamily::GetFont 6 xul.dll gfxDWriteFontFamily::FindStyleVariations gfx/thebes/gfxDWriteFontList.cpp:165 7 xul.dll gfxFontFamily::ReadFaceNames gfx/thebes/gfxFontEntry.cpp:1769 8 xul.dll gfxDWriteFontFamily::ReadFaceNames gfx/thebes/gfxDWriteFontList.cpp:276 9 xul.dll gfxPlatformFontList::LoadFontInfo gfx/thebes/gfxPlatformFontList.cpp:1490 =============================================================
Component: Untriaged → Graphics: Text
Keywords: crashreportid
Product: Firefox → Core
Lee, any idea for this crash? The crash at: https://hg.mozilla.org/releases/mozilla-release/annotate/3702966a64c8/gfx/thebes/gfxDWriteFontList.cpp#l165
Flags: needinfo?(lsalzman)
Whiteboard: [gfx-noted]
Not much of an idea of what's going on, since we're crashing deep in DWrite-land. Maybe Jonathan has some ideas...
Flags: needinfo?(lsalzman)

Closing this as resolved:worksforme since there were no crashes in the last 6 months for this signature.

Status: NEW → RESOLVED
Closed: 3 years ago
Resolution: --- → WORKSFORME

I'll Reopen this bug again. There have been crashes with this signature.

Status: RESOLVED → REOPENED
Resolution: WORKSFORME → ---
QA Whiteboard: qa-not-actionable

Thunderbird 78.13.0 bp-a02f3389-f613-43b3-bfc7-035bf0210901
Thunderbird 91.0.3 bp-86133938-fe92-4f68-bfaa-748910210831

Looking at 6 months of history, there may have been an uptick in Firefox crashes starting in March 2021 builds 86.0.1. But we'd need 7 months of history to be sure.

Keywords: crashreportid
OS: Windows 10 → Windows
Whiteboard: [gfx-noted] → [gfx-noted][tbird crash]

Since the crash volume is low (less than 5 per week), the severity is downgraded to S3. Feel free to change it back if you think the bug is still critical.

For more information, please visit auto_nag documentation.

Severity: critical → S3
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